Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

AMANJOT KAUR

Winnipeg,Canada

Summary

Highly organized and dedicated individual skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

TIM HORTONS
01.2024 - Current
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Team Supervisor

TIM HORTONS
04.2022 - 12.2023
  • Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
  • Reduced employee turnover rate by fostering a supportive and positive work atmosphere.

Sales Associate

TORY BURCH
11.2021 - 02.2022
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier Customer Service

OSMOW'S INC
12.2020 - 09.2021
  • Provided excellent customer service by greeting customers and offering assistance
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Diploma - Business, Accounting and Business/Management

Seneca College
North York, ON
12.2021

Skills

  • Customer relations
  • Money handling
  • Retail operations
  • Complaint resolution
  • Multitasking and Time Management
  • Sales Growth
  • Promotional planning
  • Employee performance evaluation
  • Staff training and development

Certification

  • President's Honour list Award
  • Building Customer Loyalty
  • Accounting Foundations: Bookkeeping

Timeline

Assistant Manager

TIM HORTONS
01.2024 - Current

Team Supervisor

TIM HORTONS
04.2022 - 12.2023

Sales Associate

TORY BURCH
11.2021 - 02.2022

Cashier Customer Service

OSMOW'S INC
12.2020 - 09.2021

Diploma - Business, Accounting and Business/Management

Seneca College
  • President's Honour list Award
  • Building Customer Loyalty
  • Accounting Foundations: Bookkeeping
AMANJOT KAUR