Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Amanjot Kaur

Surrey,BC

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Reliable customer service offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Trained in cooking, cashier, store management, and childcare areas and flexible with changing business needs.

Overview

1
1
year of professional experience

Work History

Childcare Provider

At Home
06.2023 - 12.2023
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
  • Developed age-appropriate activities and crafts to engage children.
  • Read stories, sang songs and facilitated creative play.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
  • Assisted in potty training and other daily hygiene activities to support child development.

Customer Service Representative, Counter Help,

Tim Hortons
05.2023 - 12.2023
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Delivered prompt service to prioritize customer needs.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Managed timely and effective replacement of damaged or missing products.
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Education

Early Childhood Care And Education - ECCE

Vancouver Community College
Vancouver, BC
04.2026

Health Care Office Administration - Medical

Granville College
Vancouver, BC
02.2024

Bachelor of Science - Medical

BABA FARID UNIVERSITY, FARIDKOT, INDIA
FARIDKOT INDIA
11.2022

Associate of Science - NURSING

PUNJAB NURSE REGISTRATION COUNCIL, INDIA
PUNJAB,INDIA
06.2021

Skills

  • [English] Fluency
  • Staff Training
  • Microsoft Outlook
  • Call Management
  • Order Processing
  • Warehousing functions
  • Document and Records Management
  • Data Collection
  • Problem-solving abilities
  • Product Sales

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Additional Information

multi-tasking

fast-paced

quick to learn


Timeline

Childcare Provider

At Home
06.2023 - 12.2023

Customer Service Representative, Counter Help,

Tim Hortons
05.2023 - 12.2023

Early Childhood Care And Education - ECCE

Vancouver Community College

Health Care Office Administration - Medical

Granville College

Bachelor of Science - Medical

BABA FARID UNIVERSITY, FARIDKOT, INDIA

Associate of Science - NURSING

PUNJAB NURSE REGISTRATION COUNCIL, INDIA

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