Amanjeet Kaur
Brampton,ON
Summary
Proven track record at Amanjeet Kaur, excelling in customer service and computer skills. Enhanced guest satisfaction and team efficiency through innovative problem-solving and a positive attitude. Skilled in collaboration, adept in multi-lingual communication, significantly contributing to a welcoming and productive work environment.
Overview
2
2
years of professional experience
Work History
Team Member
Amanjeet Kaur
Bimbo Bakehouse, Etobicoke
02.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Hotel Room Attendant
Amanjeet Kaur
The Oberoi Sukh Vilas Resort, Chandigarh
12.2022 - 10.2023
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
Customer Experience Associate
Amanjeet Kaur
Hungry Point, Patiala , Punjab
03.2022 - 11.2022
- Provided personalized assistance to customers, tailoring solutions to best meet their individual requirements.
- Looked for additional ways to expand products to customers by upselling new products and services.
- Utilized CRM software to maintain detailed records of customer interactions for future reference and analysis.
- Employed active listening skills to accurately understand customer concerns and address them effectively.
Education
Graduate Certificate in Project Management
Algoma University
Mississauga, ON01.2024
Master of Arts - Masters in English
Punjabi University Patiala
05.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Creativity and Innovation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Team Member
Amanjeet Kaur
02.2024 - Current
Hotel Room Attendant
Amanjeet Kaur
12.2022 - 10.2023
Customer Experience Associate
Amanjeet Kaur
03.2022 - 11.2022
Graduate Certificate in Project Management
Algoma University
Master of Arts - Masters in English
Punjabi University Patiala