Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amaninder Boparai

Winnipeg,Manitoba (MB)

Summary

Friendly administrative professional offering excellent client engagement and telephone etiquette skills. A dependable Scheduling Coordinator promoting efficiency in shift staffing, making travel arrangements and handling employee timekeeping. Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.

Overview

17
17
years of professional experience

Work History

Dispatcher Supervisor

Unicity Taxi
05.2017 - 10.2021
  • Supervised team of 250 employees and provided training focused on maximizing overall performance.
  • Managed 5 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
  • Directed dispatching, routing, and tracking of 250 fleet vehicles.

Truck Driver

Bison Transport
06.2012 - 09.2016
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maximized load safety by balancing, securing, and weighing products.

Manager

Boparai Cleaning Company
02.2005 - 05.2012
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

High School Diploma -

Collège Garden City Collegiate
Winnipeg, MB
06.2003

Skills

  • Monthly Inventory
  • Communication Equipment Operation
  • Schedule Oversight
  • Dispatching Field Personnel
  • Paperwork Submission
  • Training New Hires
  • Positive Communication Skills
  • Workplace Safety
  • Customer Service Standards

Languages

English
Professional Working

Timeline

Dispatcher Supervisor

Unicity Taxi
05.2017 - 10.2021

Truck Driver

Bison Transport
06.2012 - 09.2016

Manager

Boparai Cleaning Company
02.2005 - 05.2012

High School Diploma -

Collège Garden City Collegiate

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Amaninder Boparai