Hi, I’m
Amani Jamal
Edmonton,AB
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
History of event organizing along with strong ability in coordinating various events. I offer strong professional networking abilities paired with in-depth knowledge of hospitality management procedures. I'm highly organized, proactive and punctual with a team-oriented mentality. I'm experienced in greeting, seating and guiding guests to tables at busy restaurants. I'm Skilled at scheduling dining reservations and addressing guest requests and complaints. I describe myself as Energetic and punctual individual committed to the highest quality of service. Employers describe me as an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
years of professional experience
Work History
World Water ParkEdmonton, AB
Slide Attendant
06.2023 - Current
Job overview
- Inspected equipment and ensured proper operation before allowing guests access to rides.
- Followed established procedures for emergency situations such as evacuating riders from a stalled ride platform or rescuing someone who fell off a slide into water.
- Trained new employees on proper operating procedures related to slide attendant duties.
- Provided helpful information to guests about park rules and regulations, as well as directions within the facility.
- Assisted in resolving guest issues or complaints regarding their experience at the attraction.
- Communicated effectively with other staff members to ensure smooth operations throughout the day.
- Ensured safety of all participants on the ride by providing instruction to riders prior to sliding.
- Observed riders from start to finish to ensure their safety during the ride experience.
- Responded quickly and calmly in emergency situations by following established protocols for evacuation or rescue operations when necessary.
- Provided assistance with setting up chairs or tables in areas designated for special events.
EWAEdmonton, AB
Event Organizer
11.2021 - Current
Job overview
- Conducted outreach to local community leaders and progressive organizations and assisted with local and regional on-site events.
- Identified new opportunities for growing attendance numbers at future events.
- Coordinated venue logistics such as seating arrangements, audio-visual needs, catering services and decorations.
- Organized meetings with vendors to discuss event requirements.
- Analyzed data collected from past events in order to identify areas of improvement.
- Solved social problems, transformed struggling and fragmented communities into cohesive, safe groups with sound economies and team spirit.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Managed registration process for attendees of events.
- Mobilized, coordinated and supported membership networks for collective bargaining campaigns.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
lulahs cafeEdmonton, AB
Hostess
01.2021 - 03.2023
Job overview
- Greeted incoming guests to escort to assigned dining area and present menus.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Resolved any customer complaints or issues quickly and professionally.
- Answered telephone to provide dining information and take reservations.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Education
Jasper Place SchoolEdmonton, AB
High School Diploma
06.2023
University Overview
- Honor Roll 1st semester 2022
Skills
- Food Service Knowledge
- Business Growth
- Social Media Promotion
- Fundraising Events
- Server Support
- Customer Service
- Reservations Management
- Guest Engagement
- Table Bussing
- Guest Relations
- Price Memorization
- Workplace Safety
- Safety Monitoring
- Safety Procedures
- Team Training
- Time Management
- Strong Work Ethic
- Public Relations
- Health, hotel and food service regulations
- Vendor and contract negotiations
- Wedding trends proficiency
- Meeting planning
- Scheduling
- Time management
- Budget Management
- Budgeting
- Team mentorship
- Conference planning
- New Business Development
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Full Professional
Arabic
Professional
somali
Full Professional
oromo
Professional
Timeline
Slide Attendant
World Water Park
06.2023 - Current
Event Organizer
EWA
11.2021 - Current
Hostess
lulahs cafe
01.2021 - 03.2023
Jasper Place School
High School Diploma
Accomplishments
- Planned and managed more than 27 events simultaneously in 2 months
References
REFERENCE (will share upon requests)
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