Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Amani Sifour

Montreal

Summary

Second year McGill Psychology student with research ethics certification | Experienced in data verification, secure information handling, and clear communication

Overview

3
3
years of professional experience

Work History

Senior Operations Officer

TD Auto Finance Canada
03.2024 - Current
  • Reviewed complex financial agreements with precision, ensuring accuracy and adherence to established protocols.
  • Maintained diligence in verifying data quality, preventing errors and safeguarding compliance.
  • Communicated effectively with stakeholders by addressing inquiries and providing clear, timely responses.
  • Identified and corrected discrepancies through careful review, strengthening data reliability.
  • Managed multiple high-priority tasks under tight deadlines, demonstrating strong organizational and time-management skills.

Customer Service Representative

TD Auto Finance Canada
07.2022 - 03.2024
  • Responded to inquiries in a professional and timely manner, strengthening verbal communication and interpersonal skills.
  • Fostered an inclusive and welcoming environment, demonstrating sensitivity and adaptability—skills valuable for participant interaction in research settings.
  • Resolved complex questions efficiently by gathering relevant information and applying problem-solving strategies.
  • Provided detailed guidance on specialized topics, developing the ability to translate technical information into accessible language.
  • Handled confidential data securely using specialized software platforms, ensuring accuracy, privacy, and compliance.

Education

Bachelor of Arts - Psychology

McGill University
Montreal, QC

Diplome D’études Collégiales -DEC - undefined

Vanier College
01.2023

Skills

  • Teamwork and collaboration
  • Microsoft office
  • JASP proficiency
  • Time management
  • Problem-solving
  • Multitasking and organization
  • Data entry
  • Analytical thinking
  • Data analysis

LANGUAGES

English
Native or Bilingual
French
Native or Bilingual
Arabic
Limited Working

Timeline

Senior Operations Officer

TD Auto Finance Canada
03.2024 - Current

Customer Service Representative

TD Auto Finance Canada
07.2022 - 03.2024

Diplome D’études Collégiales -DEC - undefined

Vanier College

Bachelor of Arts - Psychology

McGill University

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Amani Sifour