Amani Sifour
Montreal
Summary
Second year McGill Psychology student with research ethics certification | Experienced in data verification, secure information handling, and clear communication
Overview
3
3
years of professional experience
Work History
Senior Operations Officer
TD Auto Finance Canada
03.2024 - Current
- Reviewed complex financial agreements with precision, ensuring accuracy and adherence to established protocols.
- Maintained diligence in verifying data quality, preventing errors and safeguarding compliance.
- Communicated effectively with stakeholders by addressing inquiries and providing clear, timely responses.
- Identified and corrected discrepancies through careful review, strengthening data reliability.
- Managed multiple high-priority tasks under tight deadlines, demonstrating strong organizational and time-management skills.
Customer Service Representative
TD Auto Finance Canada
07.2022 - 03.2024
- Responded to inquiries in a professional and timely manner, strengthening verbal communication and interpersonal skills.
- Fostered an inclusive and welcoming environment, demonstrating sensitivity and adaptability—skills valuable for participant interaction in research settings.
- Resolved complex questions efficiently by gathering relevant information and applying problem-solving strategies.
- Provided detailed guidance on specialized topics, developing the ability to translate technical information into accessible language.
- Handled confidential data securely using specialized software platforms, ensuring accuracy, privacy, and compliance.
Education
Bachelor of Arts - Psychology
McGill University
Montreal, QCDiplome D’études Collégiales -DEC - undefined
Vanier College
01.2023
Skills
- Teamwork and collaboration
- Microsoft office
- JASP proficiency
- Time management
- Problem-solving
- Multitasking and organization
- Data entry
- Analytical thinking
- Data analysis
LANGUAGES
English
Native or Bilingual
French
Native or Bilingual
Arabic
Limited Working
Timeline
Senior Operations Officer
TD Auto Finance Canada
03.2024 - Current
Customer Service Representative
TD Auto Finance Canada
07.2022 - 03.2024
Diplome D’études Collégiales -DEC - undefined
Vanier College
Bachelor of Arts - Psychology
McGill University