AMANDINE ESMERALDA MEBA
Libreville, Gabon
Summary
Customer-oriented professional with 4 years’ experience managing VIP and individual client accounts. Fluent in French with a good command of English. Recognized for professionalism, adaptability, and delivering seamless service in high-pressure environments. Passionate about cultural exchange and dedicated to creating exceptional passenger experience—skills directly transferable to an airline cabin crew role.
Overview
5
5
years of professional experience
Work History
Customer Service Officer
ASCOMA GABON
01.2021 - Current
- Delivered personalized service to VIP clients, anticipating needs and exceeding expectations.
- Resolved complex inquiries quickly, maintaining high satisfaction rates.
- Strengthened client loyalty through proactive relationship management.
- Demonstrated composure and professionalism in challenging situations.
Education
Bachelor's Degree - Banking & Insurance
Institut des Techniques Avancées
01.2021
High School Diploma -
Institution Immaculée Conception
06-2016
Skills
- VIP Customer Service & Client Relationship
- Strong Communication & Multicultural Adaptability
- Conflict Resolution & Problem Solving
- Positive & Self Motivated
- Time Management & Organizational Skills
- Professionalism & Teamwork
- Service Excellence
Languages
French: Native
Native or Bilingual
English: Good command
Professional Working
Timeline
Customer Service Officer
ASCOMA GABON
01.2021 - Current
Bachelor's Degree - Banking & Insurance
Institut des Techniques Avancées
High School Diploma -
Institution Immaculée Conception
Hobbies and Interests
Travel & Cultural Exchange, Wellness & Beauty