AMANDINE ESMERALDA MEBA

Libreville, Gabon

Summary

Customer-oriented professional with 4 years’ experience managing VIP and individual client accounts. Fluent in French with a good command of English. Recognized for professionalism, adaptability, and delivering seamless service in high-pressure environments. Passionate about cultural exchange and dedicated to creating exceptional passenger experience—skills directly transferable to an airline cabin crew role.

Overview

years of professional experience

Work History

Customer Service Officer

ASCOMA GABON

01.2021 - Current

Delivered personalized service to VIP clients, anticipating needs and exceeding expectations.
Resolved complex inquiries quickly, maintaining high satisfaction rates.
Strengthened client loyalty through proactive relationship management.
Demonstrated composure and professionalism in challenging situations.

Education

Bachelor's Degree - Banking & Insurance

Institut des Techniques Avancées

01.2021

High School Diploma -

Institution Immaculée Conception

06-2016

Skills

VIP Customer Service & Client Relationship
Strong Communication & Multicultural Adaptability
Conflict Resolution & Problem Solving
Positive & Self Motivated

Time Management & Organizational Skills
Professionalism & Teamwork
Service Excellence

Languages

French: Native

Native or Bilingual

English: Good command

Professional Working

Timeline