AMANDEEP GILL

More than 6 years of experience in IT and providing excellent customer service in banking and retail. Demonstrated ability to provide satisfactory solutions to customers with excellent problem-solving skills developed through years of customer support experience. Strong written and verbal communication skills with a proven track record of responding to needs efficiently by answering customers inquiries. Team leader and collaborator who drives teams to success with previous experience in training 10 new employees at work. Strong verbal and written communication skills in English, along with personal flexibility to work various shifts. Excellent organizational and time management skills and capability in engaging customers across various channels like phone, video using a friendly and professional tone.