Summary
Overview
Work History
Education
Skills
Timeline
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AMANDEEP GILL

CALGARY,Canada

Summary

Automation specialist with solid experience in testing and quality assurance. Skilled in developing and executing automated test scripts, identifying and troubleshooting defects, and improving software performance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in tools and technologies such as JIRA, with keen understanding of test automation frameworks and methodologies.

Overview

9
9
years of professional experience

Work History

Automation Tester

Royal Bank of Canada
05.2023 - 01.2025
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Enhanced testing efficiency by identifying and implementing appropriate automation tools and frameworks.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.

Software Tester Intern

FortisBC
01.2022 - 05.2023
  • Worked closely with product managers to understand user needs, translating them into effective test scenarios that aligned with business objectives.
  • Participated in agile development processes, providing prompt feedback on new features and improvements.
  • Reduced time-to-market by prioritizing high-impact test cases and collaborating closely with the development team.
  • Managed test environments, ensuring their proper configuration and readiness for efficient testing processes.
  • Ensured adherence to established QA processes while actively suggesting improvements for better results and efficiency gains.
  • Enhanced software quality by executing detailed test plans and identifying critical issues.
  • Analyzed user stories and user cases for validity and feasibility.
  • Built automated test scripts to handle repetitive software testing work.
  • Incorporated delivery requirements into planning of testing schedules.

Customer Service Representative

Walmart
05.2020 - 09.2021
  • Helped customers for choosing better products and signed them up for Walmart master cards
  • Answered questions about store policies and addressed customer concerns to make the relationship long lasting
  • Monitored self checkout systems and responded empathetically to a variety of questions
  • Excellent verbal and written communication and teamwork skills to help the customers

Web Developer

Allsoft Solutions
08.2015 - 08.2016
  • Maintained existing website and upgraded them using PHP,CSS.Javascript,HTML & MySQL to meet validation requirements
  • Rewrote code due to several errors found in commercially available extensions on WordPress
  • Developed client-side & server-side architecture
  • Participated in daily scrum standups and meetings to achieve the goals

Education

IT Analyst -

NPower Canada
Remote
12-2022

Data Analyst -

NPower Ca
Remote
07-2022

Bachelor of Business Administration -

Selkirk College
Castlegar, None
04-2018

Bachelor of Computer Science -

Punjabi University
India
04-2016

Skills

  • Technical support
  • Debugging
  • QA
  • Test script creation
  • Expertise in Jira
  • Software development tools: JIRA, confluence

Timeline

Automation Tester

Royal Bank of Canada
05.2023 - 01.2025

Software Tester Intern

FortisBC
01.2022 - 05.2023

Customer Service Representative

Walmart
05.2020 - 09.2021

Web Developer

Allsoft Solutions
08.2015 - 08.2016

IT Analyst -

NPower Canada

Data Analyst -

NPower Ca

Bachelor of Business Administration -

Selkirk College

Bachelor of Computer Science -

Punjabi University

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AMANDEEP GILL