AMANDEEP SINGH
LLOYDMINSTER
Summary
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
18
18
years of professional experience
Work History
Assistant General Manager
Staples Canada
11.2021 - Current
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Providing best in Industry services to all customers meeting their present and future needs
- Partnering with other store supervisors to oversee coordination and execution of services, maximizing productivity.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Leading, coaching and managing the operational excellence and store standards for each department.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Restaurant General Manager
KFC, Sapphire Foods India Pvt Ltd
09.2016 - 05.2020
- Transferred services to Sapphire foods from YUM! Restaurants
Restaurant General Manager
KFC, YUM! Restaurant Pvt India Ltd
09.2014 - 08.2016
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Set performance expectations and provide constructive feedback to my reporting team.
- Developed sales and profit margin plans, maintained margins and determined turnover objectives.
- Conducted periodic performance reviews.
- Maintain proper temperature and humidity levels for meat and other perishable products.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained clean dining room, lobby and service areas at all times.
- Created and implemented an action plan to address cost control issues.
- Kept facility compliant with health codes, sanitation requirements and license regulations.
Store operations Manager
Easyday, Walmart
09.2012 - 09.2014
- Hired, trained and evaluated personnel in sales and merchandising.
- Improved store efficiency by streamlining operational processes and implementing time-saving strategies.
- Evaluated sales data and trends to identify opportunities for growth, implementing targeted marketing campaigns accordingly.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Examined merchandise to verify that it was correctly priced and displayed.
- Exceeded store profit plans while minimizing shrinkage.
Team Leader
Staples UK Ltd
03.2007 - 02.2012
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Promptly resolved all customer requests, questions and complaints.
- Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings.
- Developed a comprehensive training program for new hired sales associates.
- Built relationships with customers and the community to establish long-term business growth.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Reviewed operational records and reports to project sales and determine profitability.
Education
BSc (Hons.) - Computer Systems Engineering
Buckinghamshire New University
Diploma - Business Management
AIMA
Skills
- Team development
- Process optimization
- Budget management
- Loss reduction strategies
- Brand development
- Customer Service Excellence
- Mentorship and guidance
- Effective interpersonal communication
- Merchandising techniques
Accomplishments
- Promoted twice in 3 years at Staples Canada for continuously overachieving Sales to budget by 140% while maintaining Labour control.
- Store of the year awarded for 2024 at Staples Canada.
- Restaurant for the year awarded at KFC for year 2015,2017 and 2018
- Recognized for consistently developing internal talent through IDP programs at Staples and KFC.
Timeline
Assistant General Manager
Staples Canada
11.2021 - Current
Restaurant General Manager
KFC, Sapphire Foods India Pvt Ltd
09.2016 - 05.2020
Restaurant General Manager
KFC, YUM! Restaurant Pvt India Ltd
09.2014 - 08.2016
Store operations Manager
Easyday, Walmart
09.2012 - 09.2014
Team Leader
Staples UK Ltd
03.2007 - 02.2012
BSc (Hons.) - Computer Systems Engineering
Buckinghamshire New University
Diploma - Business Management
AIMA
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