Amandeep Singh
Winnipegosis,MB
Summary
Dynamic leader and adept multitasker with a proven track record at Dollarama and Kelly Services, enhancing team productivity and customer satisfaction. Skilled in customer service and cash handling accuracy, I significantly contributed to decreasing shrinkage rates and fostering a collaborative work environment. My approach combines problem-solving acumen with strong organizational skills, driving successful project deliveries and positive client relationships.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Associate
Dollarama
10.2023 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Conducted regular inventory audits to ensure stock levels were accurate and to identify discrepancies.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
Team Leader
Kelly Services
05.2024 - 11.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
Warehouse Worker
Dragonfly Intelcom
12.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 Lbs.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Education
Associate of Arts - Teaching English To Speakers of Other Languages
Providence University
Winnipeg, MB12-2026
Skills
- Problem-solving
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Multitasking and adaptability
Languages
English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- WHIMS certificate
Timeline
Warehouse Worker
Dragonfly Intelcom
12.2024 - Current
Team Leader
Kelly Services
05.2024 - 11.2024
Store Associate
Dollarama
10.2023 - 11.2024
Associate of Arts - Teaching English To Speakers of Other Languages
Providence University
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