Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amandeep Singh

Brampton,ON

Summary

Ambitious and hard-working, who holds proven analytical, interpersonal and technical aptitude along with firm underpinning in management, customer service and administration. Currently seeking work in an organization that is able to provide structured and comprehensive career growth potentials. I am focused & believe in delivering excellence. A confident & positive person with a learner’s attitude.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Puneet Immigration Solutions
02.2021 - 10.2024
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Enforced quality assurance protocols to deliver ideal customer experiences.

Supervisor

Crazy Chicken
11.2018 - 12.2020
  • Directly oversees all costs and sales projections on a weekly basis
  • Directly responsible for the overall restaurant P&L
  • Provide leadership to the crew-members
  • Prepare annual budget for the restaurants and follow up on the results
  • Assign and define areas of responsibility for the shift employees; establishing and setting deadlines for the completion of assignments
  • Maintains safety & quality of operations by implementing policies
  • Enforce government regulations, employment laws, food safety, and health and safety policies

Cashier

Crazy Chicken
11.2015 - 10.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Arts - English Honours

Panjab University
Chandigarh
07-2015

Associate of Arts -

Govt. Senior Secondary School Sector - 10
Chandigarh India
05-2011

Skills

  • BUDGET PLANNING
  • FINANCIAL PLANNING
  • TEAM BUILDER
  • BALANCE SHEET
  • DATA ANALYSIS
  • COST MANAGEMENT
  • PURCHASING & INVENTORY
  • MS OFFICE
  • CUSTOMER SERVICE
  • DETAIL ORIENTED
  • MULTI-TASKING

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Assistant Manager

Puneet Immigration Solutions
02.2021 - 10.2024

Supervisor

Crazy Chicken
11.2018 - 12.2020

Cashier

Crazy Chicken
11.2015 - 10.2018

Bachelor of Arts - English Honours

Panjab University

Associate of Arts -

Govt. Senior Secondary School Sector - 10

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Amandeep Singh