Amandeep Singh

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly complete all defective slips.
3. Assists customers with information, refunds, exchanges, and directions.
4. Maintains sales tax-exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips before being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

• Responded to emergencies promptly, ensuring the safety of all individuals on site.
• Responded quickly to incidents and assessed active situations for security concerns.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Responded quickly to emergency situations to assess and deflect issues.

• Led cross-functional teams in the successful completion of high-impact projects that delivered significant value to stakeholders.
• Championed organizational change initiatives, resulting in improved employee engagement levels and workplace culture improvements.
• Spearheaded process improvement initiatives that reduced redundancies and increased operational efficiency across departments.
• Developed strategy to combat increased competitive presence within territory.

• Supported cross-functional teams by providing expertise in document preparation, formatting, and submission requirements.
• Maintained a high level of accuracy in data entry tasks, ensuring error-free submissions.
• Enhanced submission quality by meticulously reviewing and proofreading documents before submission.
• Coordinated efforts among multiple departments involved in the preparation of documents for successful submissions within deadlines set forth by clients or regulators.