Amandeep Singh
Fergus,ON
Summary
Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about strong customer relationships, driving brand loyalty, and increasing customer engagement.
Overview
3
3
years of professional experience
Work History
Gas Station Manager
Canadian Tire Gas
09.2021 - 06.2024
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Monitoring fuel levels, ordering supplies, and managing inventory to ensure adequate stock of products such as fuel, snacks, and convenience items.
- Developing and implementing marketing strategies to attract customers, such as advertising specials, loyalty programs, and promotions. Monitoring market trends and adjusting strategies as needed to stay competitive.
Warehouse Forklift Operator
Shahbaz Employment
09.2022 - 02.2024
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Shift Supervisor
Moxie's Grill & Bar
01.2021 - 12.2021
- Assigns tasks to employees
- Monitors employees work habits and makes sure tasks are completed in a timely fashion
- Conducts performance reviews
- Writes up reports of employee behaviors
- Keeps work area clean and organized
- Motivates employees
- Responds quickly and practically to emergencies, crises, or unexpected problems during the shift
- Keeps supervisors and upper level management apprised of daily operations
- Processes paperwork for HR or upper management as required.
Education
Diploma in Business studies -
Canadore collage
08.2019
Diploma -
Canadore collage
08.2019
Skills
- Store operations
- Employee Training
- Merchandising Strategies
- Budget Planning
- Customer Service
- Decision-Making
- Effective leader
- Customer Relations
Languages
English
Native or Bilingual
Timeline
Warehouse Forklift Operator
Shahbaz Employment
09.2022 - 02.2024
Gas Station Manager
Canadian Tire Gas
09.2021 - 06.2024
Shift Supervisor
Moxie's Grill & Bar
01.2021 - 12.2021
Diploma in Business studies -
Canadore collage
Diploma -
Canadore collage
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