Hi, I’m
AMANDEEP SINGH
Courtenay,Canada
Summary
Experienced Supervisor Retail with a proven track record in end-to-end store management, inventory control, and direct customer handling. Skilled in POS operations and experience working in fast-paced, dynamic work environments. Tech-savvy with a background in selling technological products, I am skilled in promptly resolving customer issues to ensure satisfaction and loyalty.
Overview
3
years of professional experience
Work History
Petro Canada
General Site Assistant (GSA)
01.2022 - 01.2023
Job overview
- Conducting POS (Point of Sale) operations
- Managing inventory levels, including stock replenishment and conducting regular audits
- Resolving technical issues at the workplace, including equipment malfunctions or system errors, to minimize downtime
- Implementation of promotional activities or sales initiatives to drive revenue and enhance customer engagement
- Performing routine maintenance tasks to uphold cleanliness and safety standards
- Ensuring high levels of customer satisfaction
- Providing training and support to new employees
- Adhering to company policies and procedures, including safety protocols and cash handling guidelines, to ensure compliance and mitigate risks.
Freedom Mobile Inc. (Subsidiary of Shaw Communications)
Retail Specialist
10.2021 - 01.2022
Job overview
- Build customer value and brand loyalty through every in-store interaction while driving revenue
- Identify customer needs and showcase the potential of Freedom Mobile products and services
- Provide customers with the right solutions to complement their needs and lifestyle
- Engage customers through demos, device support, and inquiries, fostering meaningful interactions
- Address billing inquiries, provide device support, and handle general account questions
- Identify and troubleshoot situations and handle any product exchanges or returns
- Cash reconciliation at the start and end of shifts.
Liquor House
Retail Supervisor
02.2020 - 09.2021
Job overview
- Managed inventory control, stocking, and ordering to ensure a well-functional retail business
- Manage vendor relationships and streamlined payment schedules and practices
- Cash management
- Maintained aesthetic beauty of shop and presented products in a visually stimulating way
- Supervised retail team training and orientation processes
- Oversaw retail store cleaning operations per business standards.
Education
Alpha International Academy
Computer Networking and Technical Support
12.2018
Central Board of Secondary Education
Secondary Education (Grade 12)
03.2015
University Overview
Grade: 83%
Central Board of Secondary Education
Matriculation (Grade 10)
03.2013
University Overview
Grade: 89%
Skills
- Wide retail sales
- Customer service and support
- Exceptional grasp of inventory management principles
- Supervisory abilities
- POS operations
- Conflict Management
- Cash Management
Languages
English
Elementary
Hindi
Elementary
Punjabi
Elementary
Additional Information
Permanent Resident of Canada
Personal Information
Title: Retail Supervisor
References
Available on request
Timeline
General Site Assistant (GSA)
Petro Canada
01.2022 - 01.2023
Retail Specialist
Freedom Mobile Inc. (Subsidiary of Shaw Communications)
10.2021 - 01.2022
Retail Supervisor
Liquor House
02.2020 - 09.2021
Alpha International Academy
Computer Networking and Technical Support
Central Board of Secondary Education
Secondary Education (Grade 12)
Central Board of Secondary Education
Matriculation (Grade 10)
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