High School - Science (non-medical)
Shivalik Valley School
Nalagarh, India
Amandeep Singh
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Skills
- Data Entry
- Scheduling
- Product Knowledge
- Data Collection
- Order Fulfillment
- Customer Service
Education
Graduate Certificate - Business
Canadore College of Applied Arts And Technology
Scarborough, ON08.2025
Work History
Customer Service Representative
Big Basket
08.2022 - 10.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance consistently, earning recognition as a top performer within the team.
- Handled customer inquiries and suggestions courteously and professionally.
Volunteer
Red Cross Club
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
Overview
1
1
year of professional experience