Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aman Deep Singh

Saskatoon,SK

Summary

I am a service industry professional and have over 15+ years working experience in various sectors like hospitality, training and education. I am blessed to have such a diverse and varied exposure professionally so far. Work took me to places like Delhi, Mumbai, Chennai, Kolkata, Lucknow (India) and Saskatoon (Canada) which in turn honed, polished and enhanced my overall personality and skills. I have expertise in Property Management, training, management, administration, customer service and operations

Overview

18
18
years of professional experience

Work History

Director

Talento Aviation Services Pvt Ltd
01.2017
  • Conducting screening tests for more than 100 aviation job applicants by selecting them based on criteria like qualification, communication, soft skills and customer service basic knowledge
  • Supervision of aviation training provided to selected candidates
  • Reviewing and finalizing their profiles after completion of training
  • Segregating them for aviation companies according to their results
  • Coordinating with airline recruitment bodies and lining them up for their joining at respective domestic airports (PAN India)

Apprentice

The Grand 5Star Hotel
01.2004
  • Assisted all the core department heads in the basic department operations and services
  • Assisted the front office supervisor and bell captain in welcoming and providinga proper and warm guest service
  • Assisted at the billing and registration desk in settling guest bills, payments and maintaining guest data
  • Assisted chef de partie in 24 hours kitchen
  • Catering to 24 hours coffee shop as well as room service
  • Assisted in F& B services along with buffet menu planning.

ITC Sonar Bangla, The Hyatt Regency and The Oberoi Grand
01.2003
  • Worked as a trainee at above elite 5 Star properties
  • Learnt the basic guest service
  • Learnt about the stacking and stocking of food raw materials
  • Provided housekeeping service in guest rooms.

Property Manager

Mainstreet Equity
11.2022 - Current
  • Managing one of the biggest portfolios in Saskatoon west side with 240 units.
  • Answering current and/or prospective tenant inquiries, conduct unit showings with prospective tenants and perform rental negotiation with prospects
  • Managing day-to-day functions of the apartment buildings including occupancy levels, collections of rents, and ensuring tenant satisfaction
  • Focusing on customer retention and lease renewals by providing excellent customer service to all customers
  • Coordinating with contractors, trades workers, maintenance, cleaners and other team members to ensure the readiness of suites
  • Managing tenant maintenance requests including proper follow up to ensure satisfaction and timely completion
  • Ensuring that residents issues and service requests are addressed professionally and within the company guidelines
  • Inspection of buildings and vacant suites and ensuring the property is in good condition and the vacant suites are rent ready
  • Utilizing property management system (YARDI) to ensure files and documents are properly maintained.
  • Conducting move in and move out inspections with the tenants.
  • Collecting rent and other dues from tenants and maintaining a thorough report of the same.
  • Working closely with fire inspectors to maintain the Fire and Safety of the property.
  • Other relevant duties as assigned by Regional Manager

Employability Skills Trainer

Naandi Foundation
10.2021 - 09.2022

· Conducting offline as well as online sessions on employability skills with government and private college (I.T.I., Polytechnic, Arts, Commerce, Hotel Management and Engineering) students

· Facilitating and providing a helping hand to the students and guiding them regarding communication skills, body language, grooming, interview skills and personality development.

· Encouraging the students to - overcome public speaking fear, boost self confidence and improve body language, spoken English and grooming.

· Making the final year students equipped with employability skills like critical thinking, professional ethics, leadership and collaborative skills etc which help them to crack their further job interviews.

· Created professional development programs targeting soft skills development by trainee areas of weakness and job requirements.

· Coordinating with the state head regarding the various CSR projects and initiating talks with different educational institutions regarding the same, by being the FPOC (First point of contact)

· Maintaining hard and soft data of all the projects and assignments sharing them with the state head from time to time.

Being an active member in the Mahindra Job Utsav (Placement Drive) held in various cities of the state and providing placement assistance to applicants

Corporate Trainer

British School Of Language
07.2020 - 10.2021

· Conducting online one-on-one interactive sessions with candidates for personality development and grooming

· Helping the candidates to develop a full awareness of all the factors in SWOT Analysis for their betterment

· Providing assistance to overcome public speaking, stage fright, building self confidence and more.

· Training candidates for fluency in English language as used in corporate sector

· Also facilitating students and working professionals with IELTS training for their future international prospects.

Building Manager

Paul & Co
01.2014 - 01.2017
  • Showing rental properties to clients and completing the rental lease and ensure that terms of agreement are met
  • Handling and resolving all client complaints and resolving them in timely manner
  • Responsible for safety and maintenance of the property
  • Co-ordinating with contractors and traders for all kinds of repairs and maintenances to be carried out on the property
  • Collections of rental dues on time
  • Initiate proper legal action against any client defaulting on rental dues
  • Responsible for hiring, training and supervising leasing associates in accordance with company mandates, policies and procedures.

Ventured into Entrepreneurship, The Catering Company
01.2009 - 01.2014
  • Started food and catering business in Kolkata
  • Got a breakthrough with an esteemed organization like ICICI Bank to cater to their head office employees, by providing them food and beverage services at their in-house food court
  • Services included serving food and beverage to all the employees while maintaining proper hygiene, quality and finesse
  • Managing staff
  • Maintaining proper stock and inventory of the food raw materials
  • Issuing customer bills
  • Keeping records of all the due payments and later doing collection from respective clientele by the end of every month.

Cabin Crew

Jet Airways at Mumbai and Chennai Airports
01.2006 - 01.2008
  • Worked as a cabin crew with India’s most premium air carrier
  • Successfully completed my On-Job Training from the training center (Mumbai)
  • Got trained in various aspects of in-flight passenger service, safety and first aid
  • Started flying as a junior flight attendant from Mumbai after the completion of in-flight training
  • Duties included greeting passengers while boarding and disembarkation
  • Assisting passengers to their respective seats
  • Taking special care of elderly and less abled
  • Got transferred to Chennai airport as a senior flight attendant
  • Duties included briefing all the junior crew before flight
  • Supervising the pre-flight checks of all the safety equipment on board
  • Supervising safety demos
  • Serving meals and refreshments on board
  • Maintaining the chain of command from captain to fellow crew members.

Education

Bachelor of Arts - Hospitality and Tourism Management

Institute of Advanced Management
Kolkata, India
06.2006

ISC Spring Dales School
Lucknow, India
03.2003

ICSE Spring Dales School
Lucknow, India
2001

Skills

  • Issue Resolution
  • Rules and Regulations
  • Financial Reporting
  • Verbal and Written Communication
  • Team leadership and Administration
  • Workforce Management
  • Training
  • Relationship management
  • Mentorship
  • Classroom experience

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Bengali
Professional Working

Timeline

Property Manager

Mainstreet Equity
11.2022 - Current

Employability Skills Trainer

Naandi Foundation
10.2021 - 09.2022

Corporate Trainer

British School Of Language
07.2020 - 10.2021

Director

Talento Aviation Services Pvt Ltd
01.2017

Building Manager

Paul & Co
01.2014 - 01.2017

Ventured into Entrepreneurship, The Catering Company
01.2009 - 01.2014

Cabin Crew

Jet Airways at Mumbai and Chennai Airports
01.2006 - 01.2008

Apprentice

The Grand 5Star Hotel
01.2004

ITC Sonar Bangla, The Hyatt Regency and The Oberoi Grand
01.2003

Bachelor of Arts - Hospitality and Tourism Management

Institute of Advanced Management

ISC Spring Dales School

ICSE Spring Dales School
Aman Deep Singh