Amandeep Singh

• Coordinating front-end operations to provide exceptional customer service, ensuring a positive Customer experience and driving customer loyalty
• Establishing positive rapport with customers, managers and customer service team members to maintain positive and successful work environment
• Delivering continuous training to associates to maximize performance and customer relations skills
• Set clear expectations and helped employees pursue optimal paths for achieving each target
• Earned Shining star and other appreciation titles.

• Collect and analyze documentation, including forms, reports, and supporting evidence, to assess details of claim
• Investigate circumstances surrounding claim to verify accuracy of information provided and determine extent of coverage
• Communicate with claimants, witnesses, and relevant parties to gather additional information and insights
• Negotiate and settle claims within authorized limits.

• Recruitment and Hiring Posting job openings and creating job descriptions
• Screening and reviewing resumes
• Conducting interviews and assessments
• Extending job offers and negotiating terms
• Maintaining and updating employee records, including personal information, performance evaluations, and attendance records
• Managing payroll processes along with administering employee benefits, such as health insurance and retirement plans
• Conducting performance evaluations and appraisals
• Handling compensation-related issues, including salary adjustments and bonuses
• Ensuring workplace safety and compliance with health regulations.

Management of Employee Relations: Spearheaded programs to raise worker participation,

• Recruitment and Talent Acquisition: Oversaw the hiring process from conception to completion, filling more than fifty roles in a year across departments.
• Performance Management: Developed and put into place method for evaluating staff performance that raised output by 10% and raised retention rates
• HR Policy Implementation: To guarantee adherence to national and local laws, HR policies have been updated and implemented.
• Compensation and Benefits Management: Oversaw the administration of benefits and compensation schemes, ensuring fair and competitive practices compliant with industry standards.