Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
BOTTLE DEPOT SUPERVISOR
Slavelake Bottle Depot (587-436-5948)
04.2023 - Current
Built relationships with customers and managed accounts to drive revenue and profit.
Streamlined workflow processes to ensure consistent alignment with company goals, policies, and procedures.
Implemented cost-saving measures to minimize operational expenses while maintaining high-quality service standards.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Food Delivery Driver
Skip The Dishes, Doordash
04.2022 - Current
Educated customers on menu offerings, upselling items when appropriate for increased revenue generation.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Addressed issues and resolved customer complaints to establish trust and reliability.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Cashier
On The Run Convenience Store
08.2022 - 03.2023
Answered questions about store policies and addressed customer concerns.
Stocked, tagged and displayed merchandise as required.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Helped customers complete purchases, locate items, and join reward programs.
Built relationships with customers to encourage repeat business.
Supervisor
Manschester Bottle Depot (403-605-6455)
01.2020 - 03.2023
Doing bottle pickups from every part of the city (Calgary) everyday within the assigned hours. I was also responsible for doing bottle drives from all around the city.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Cashier
Circle K
12.2020 - 08.2021
Promoted store promotions and incentive programs to increase overall sales revenue.
Upsold additional products and services to customers, increasing revenue.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Education
Associate of Arts - Administrative Professional
Bow Valley College
Calgary, AB
12.2021
Associate of Science - Veterinary Office Assistant
Bow Valley College
Calgary, AB
12.2020
Associate of Science - Veterinary Science & Animal Health Technology
GADVASU
PUNJAB, INDIA
09.2018
Skills
Management information systems
Loading and unloading
Critical Thinking
Production Error Correction
Regulatory Compliance
Priority management
Performance Improvement
Coordinating Daily Operations
Quality Assurance Controls
Customer Service
Traffic laws knowledge
Navigational Systems and GPS
City and non-city driving
Vehicle maintenance and repair
Languages
English
Full Professional
Timeline
BOTTLE DEPOT SUPERVISOR
Slavelake Bottle Depot (587-436-5948)
04.2023 - Current
Cashier
On The Run Convenience Store
08.2022 - 03.2023
Food Delivery Driver
Skip The Dishes, Doordash
04.2022 - Current
Cashier
Circle K
12.2020 - 08.2021
Supervisor
Manschester Bottle Depot (403-605-6455)
01.2020 - 03.2023
Associate of Arts - Administrative Professional
Bow Valley College
Associate of Science - Veterinary Office Assistant
Bow Valley College
Associate of Science - Veterinary Science & Animal Health Technology
GADVASU
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