AMANDEEP MEHTA
Brampton,ON
Summary
Excellent interpersonal and communication skills, fostering positive relationships with customers and team members. Proven ability to work effectively in a fast-paced, high-energy atmosphere. Proficient in cash handling and store safety procedures Friendly and outgoing individual with a proven ability to thrive in a fast-paced, guest-focused environment. A team player with a flexible schedule, a willingness to learn, and a dedication to delivering topnotch service. Possessing strong communication skills and a proactive approach to problem-solving.
Overview
2
2
years of professional experience
Work History
CASHIER/CUSTOMER SERVICE
McDonald’s
01.2023 - Current
- Welcomed and greeted guests with warm and friendly demeanor, creating positive first impression
- Managed guest seating and coordinated with servers to ensure efficient table turnover
- Answered phone calls, took reservations, and addressed customer inquiries regarding menu options and restaurant policies
- Assisted in maintaining clean and organized front-of- house area, enhancing overall dining experience
- Collaborated with waitstaff and kitchen team to ensure seamless communication and guest satisfaction
- Demonstrated exceptional multitasking skills during peak dining hours, ensuring smooth flow of guests.
- Lifted up to 40-50 pounds at once
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
Sales Associate
Reliance Fresh
01.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy
- Provided positive first impressions to welcome existing, new, and potential customers
- Engaged with customers to effectively build rapport and lasting relationships
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Contributed to team objectives in fast-paced environment
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
Education
COMMERCE - Accounting
HUMBER COLLEGE
TORONTO, ONTARIO2026
Skills
- Food service standards
- Customer service and engagement
- Product promotions
- Cash register operations
- Loss prevention
- Guest services
Timeline
CASHIER/CUSTOMER SERVICE
McDonald’s
01.2023 - Current
Sales Associate
Reliance Fresh
01.2022 - 08.2022
COMMERCE - Accounting
HUMBER COLLEGE
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