Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator
Concord Premium Meats
2023.06 - Current
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Customer Service Representative
Simpro Solutions
2022.09 - 2022.12
Increased sales revenue through strategic cold calling and lead generation activities.
Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
Office Administrative Assistant
Concord Premium Meats
2021.06 - 2022.08
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies.
Responded to inquiries from callers seeking information.
Customer Service Representative
IOS Solutions
2019.10 - 2021.05
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Updated account information to maintain customer records.
Answered constant flow of customer calls with minimal wait times.
Processed customer service orders promptly to increase customer satisfaction.
Education
High School Diploma -
Matrix College of Management Technology Inc
Montreal, QC
11.2020
Skills
Time Management
Office Administration
Administrative Support
Database entry
Computer Skills
Customer Service
MS Office
Professional and Courteous
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
Licensed Dispatch - 2022
Security License - 2023
Timeline
Office Administrator
Concord Premium Meats
2023.06 - Current
Customer Service Representative
Simpro Solutions
2022.09 - 2022.12
Office Administrative Assistant
Concord Premium Meats
2021.06 - 2022.08
Customer Service Representative
IOS Solutions
2019.10 - 2021.05
High School Diploma -
Matrix College of Management Technology Inc
Licensed Dispatch - 2022
Security License - 2023
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