AMANDEEP KAUR
Office Administrative
Caledon,ON
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Administrator
Concord Premium Meats
06.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Customer Service Representative
Simpro Solutions
09.2022 - 12.2022
- Increased sales revenue through strategic cold calling and lead generation activities.
- Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
- Boosted customer satisfaction by addressing concerns and providing solutions in a timely manner.
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
Office Administrative Assistant
Concord Premium Meats
06.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
Customer Service Representative
IOS Solutions
10.2019 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Education
High School Diploma -
Matrix College of Management Technology Inc
Montreal, QC11.2020
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Computer Skills
- Customer Service
- MS Office
- Professional and Courteous
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Licensed Dispatch - 2022
- Security License - 2023
Timeline
Office Administrator
Concord Premium Meats
06.2023 - Current
Customer Service Representative
Simpro Solutions
09.2022 - 12.2022
Office Administrative Assistant
Concord Premium Meats
06.2021 - 08.2022
Customer Service Representative
IOS Solutions
10.2019 - 05.2021
High School Diploma -
Matrix College of Management Technology Inc
- Licensed Dispatch - 2022
- Security License - 2023
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