Summary
Overview
Work History
Education
Skills
Languages And Skills
Timeline
Generic

AMANDEEP KAUR BAINS

Edmonton,Canada

Summary

Exceptionally focused and reliable enthusiast with 5 years of experience of customer service and background in Human Resources. Outgoing personality with experience in public speaking, responsible and liable, seeking for growth opportunities while enhancing the company’s growth and reputation. Responsive team player with strong ethical background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.

Overview

8
8
years of professional experience

Work History

Customer Service / Cashier/ online orders

CANADIAN TIRE
05.2022 - Current
  • Deliver excellent customer service that ensures on-going sales and high levels of customer satisfaction
  • Building and maintaining relationships with customers and working closely within established guidelines
  • Accepting returns and completing transaction accurately
  • Handle complaints and provide appropriate solutions within the time limits
  • Answered incoming calls and addressed customer’s queries about the products and services offered
  • Informed customers about invoice procedures, handled payments and aided with setting up payment plan options
  • Processing online orders and familiarity with store-based applications
  • Maintaining customer records with updated information
  • Training the new recruits and familiarizing them with the work environment

Supervisor

SUBWAY
09.2019 - 12.2021
  • Prioritizing customer satisfaction to improve sales
  • Maintaining the record of sales, food cost and controlling the waste
  • Supervising all the activities performed and monitoring cleanliness & sanitization of the store
  • Communicating changes in food standards and safety to the team members effectively
  • Ensuring safety of the customers by closely monitoring food preparation
  • Keeping count of the weekly inventory
  • Scheduling and keeping track of attendance

Supervisor: Part-time

SUBWAY
05.2017 - 09.2019

Auditor

RGIS INVENTORY
05.2018 - 09.2018
  • Prioritizing customer satisfaction to improve sales
  • Executing focused counts to boost accuracy and drive sales
  • Ensuring companies for authenticity of count to provide maximum customer satisfaction to keep the track of their inventories

Education

Post Degree Diploma - Business Administration- Human Resource Management and Leadership

Camosun College
12.2018

Diploma in Financial Accounting - Accounting And Finance

Punjabi University
Patiala
04-2017

Bachelor of Commerce - HR, Accounting & Finance

Punjab University
08.2016

Skills

  • Microsoft Word
  • PowerPoint
  • Excel
  • Highly organized
  • Detail-oriented
  • Result-oriented
  • Strong determination
  • Adaptability
  • Ability to grasp things quickly
  • Keen to face new challenges
  • Bookkeeping
  • Goal oriented
  • Customer service
  • Staff management
  • Clear communication
  • Employee motivation
  • Compliance standards
  • Decision-making
  • Process evaluations
  • Audit planning

Languages And Skills

  • Efficient in using Microsoft word, PowerPoint, Excel
  • Able to converse fluently in English, Punjabi, and Hindi
  • Highly organized and detail-oriented
  • Result-oriented and strong determination.
  • Adaptability to fast-paced environment.
  • Ability to grasp things quickly, and keen to face new challenges.

Timeline

Customer Service / Cashier/ online orders

CANADIAN TIRE
05.2022 - Current

Supervisor

SUBWAY
09.2019 - 12.2021

Auditor

RGIS INVENTORY
05.2018 - 09.2018

Supervisor: Part-time

SUBWAY
05.2017 - 09.2019

Post Degree Diploma - Business Administration- Human Resource Management and Leadership

Camosun College

Diploma in Financial Accounting - Accounting And Finance

Punjabi University

Bachelor of Commerce - HR, Accounting & Finance

Punjab University
AMANDEEP KAUR BAINS