To work for a professional and dynamic team & competitive world seeking and challenging Career Where My ability can be utilized and skill and strengths get enhanced in Company’s Goals.
Overview
7
7
years of professional experience
Work History
Senoir Analyst AR Follow up
R1 Rcm
Gurgaon
10.2022 - Current
.
Facilitated training sessions to enhance team skills and conducted performance reviews to provide constructive feedback.
Facilitated training for new team members by conveying essential company information.
Assisted in following procedures and safety requirements to maintain a secure work environment. Helped team members understand and implement safety protocols effectively. Supported compliance with established safety standards throughout daily operations.
Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve project outcomes.
Cultivated a positive work environment through proactive teamwork initiatives.
Facilitated open communication among team members to enhance collaboration. Supported employee recognition initiatives to boost morale and engagement.
Assisted teams in achieving project goals within set timelines and budget constraints. Supported colleagues in daily operations to enhance team productivity. Contributed to maintaining organized project documentation for efficient workflow.
Assessed staff performance and delivered targeted coaching to enhance skills.
Enhanced customer satisfaction through timely project completion.
Oversaw project execution while ensuring adherence to high-quality standards.
Senior Analyst
Optum Global Pvt. Ltd., Gurgaon
Gurgaon
10.2018 - 10.2022
Joined as a Claim/AR Associate in Healthcare Domain, Due to continuous hard work and zeal to succeed I got an opportunity and was elevated to Senior Claims/AR Associate.
Responsibilities:
Processing US Healthcare. “claims” of paying claim submitted.
Taking decision on accepting or denying claims after scrutiny/reviewing the documents/ treatment taken by the patient. (all the details like Coinsurance, Deduct, Copay, DOB, DOS, POS, etc)
Maintaining daily report.
Understand the client requirements and specifications of the project
Ensure targeted collections are met on a daily/monthly basis
Process claims and ensure collections are met
Analyze the rejected/denied claims and understand the reasons of rejections/denial and reprocess the same for payment
Meet the productivity targets of clients within the stipulated time
Ensure that the deliverables to the client adhere to the quality standards
Quality Management
Maintaining a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes and thus managing cost-effective operations.
Education
MBA - undefined
Sikkim Manipal University
01-2014
B.A - undefined
Kurukshetra University
01-2011
10+2 - undefined
Haryana Board
01-2007
10th - undefined
Haryana Board
01-2005
Skills
Cultivated a mindset of self-belief and confidence, driving personal and professional success through hard work and dedication
Adapted quickly to new challenges, contributing to team success under tight deadlines