

Dynamic professional with experience at Circle K and RBC, excelling in customer service and logistics coordination. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
● Delivered exceptional customer service by resolving inquiries and issues efficiently.
●Processed transactions accurately, ensuring compliance with financial regulations and policies.
● Assisted customers with account management, enhancing user experience and satisfaction.
● Trained new team members on best practices for customer engagement and service
protocols.
● Resolved customer complaints with empathy, resulting in increased loyalty and repeat
business.
• Supervise employees, assign duties to staff, and prepare weekly work schedules.
• Preparing and making the bank deposit, counting the cash daily, balancing several reports and advising the Store Manager of any discrepancies.
• Resolve issues that may arise, including customer requests, complaints, and supply shortages.
• Maintain specified inventory, ensure inventory is placed properly, order merchandise, and receive orders from vendors.
• Prepare and view reports regarding sales volumes, merchandising and personnel matters.
● Data entry proficiency
● Customer service
● Problem-solving
● Attention to detail
● Active listening
● Database management