Motivated and detail-oriented retail key holder skilled in managing store operations and training staff. Committed to fostering a collaborative environment while delivering exceptional customer service and optimizing inventory management.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Key Holder
Carters Oshkosh
Calgary, Alberta
12.2024 - Current
Managed opening and closing procedures for retail store operations.
Assisted with inventory management and restocking merchandise on the sales floor.
Trained new employees on customer service standards and store policies.
Replenished merchandise displays throughout the store as needed.
Verified accuracy of register tills at beginning and end of shift.
Sales Person
Lush cosmetics
Vancouver, British Columbia
09.2023 - 02.2024
Delivered personalized customer service , assisting customers with product selection and providing.
Developed and implemented strategies to meet sales quotas.
Analyzed customer feedback to identify areas of improvement in product offerings.
Gathered data on competitors' pricing, products, and promotional activities.
Managed store inventory, including stock replenishment, product display and organization.
Collaborated with team members to maintain store cleanliness and ensure a welcoming shopping environment.
Ground Package Handler
Cargo jet Company
Richmond, British Columbia
01.2021 - 05.2022
Loaded and unloaded trucks with heavy packages using a hand-truck or cart.
Sorted packages according to destination, size, weight, and content.
Scanned barcodes on packages to track shipment progress.
Cashier and Crew Member
Indian Store
Surrey, British Columbia
02.2019 - 10.2020
Greeted customers and answered any questions they had about the store's products and services.
Processed customers orders and handled cash and card transactions accurately.