Summary
Work History
Education
Skills
Languages
Timeline
Generic

Amandeep Kaur

Brampton,ON

Summary

Service-focused, technically skilled and hardworking. Office support professional with two years of experience as an administrative assistant and office administrator. Reputation for effective team management, quality office administration and strong organizational techniques. Advanced skills in MS Office Suite. (Word, Excel, Access, PowerPoint and Outlook); demonstrated ability to learn new computer programs quickly. Detail oriented with strong interpersonal and communication skills. To establish strong relationships and succeed within fast paced environments. Well versed in project and time management skills such as prioritization of tasks, multi-tasking and delegation of duties. Possesses knowledge of occupational health and safety act.

Work History

H.K Accounting Services
  • Tangency between various departments to ensure effective communication was maintained.
  • Suggested improvement to the administration system to maintain administrative standards and procedures, system included executive correspondence, templates, record management and mail processing.
  • Maintained confidentiality of administrative and accounting information.
  • Provided general and clerical support including mailing, scanning, faxing and copying to management.
  • Handled multiple projects with superb accuracy also worked independently and collaboratively on assigned tasks.
  • Formatted and posted documents and information on company web site.
  • Maintained office supplies inventories including preparing purchase orders.

Customer Service Representative

Concentrix
01.2021 - 2022
  • Assisted customers with inquiries, resolving issues efficiently and ensuring satisfaction.
  • Handled multi-channel communication including phone, email, and chat to support customer needs.
  • Documented customer interactions accurately in CRM system for future reference and follow-up.

Education

Post-Graduation - Global Business Management

Humber College Lakeshore
09.2018

Skills

  • Administrative Assistant (1 years)
  • Excel
  • Filing
  • Outlook
  • Scheduling
  • Payroll

Languages

English
Professional Working

Timeline

Customer Service Representative

Concentrix
01.2021 - 2022

H.K Accounting Services

Post-Graduation - Global Business Management

Humber College Lakeshore
Amandeep Kaur