Amandeep Kaur
Edmonton,Canada
Summary
Accomplished professional with a proven track record in managing office operations and delivering exceptional customer service. Expertise in implementing streamlined office procedures, leading diverse teams, and overseeing budget management. Committed to leveraging strong organizational, interpersonal, and communication skills to drive efficiency and enhance operational processes. Recognized for fostering a collaborative work environment that promotes productivity and client satisfaction.
Overview
10
10
years of professional experience
Work History
Administrative Manager
X Electronics
10.2024 - Current
- Oversaw scheduling and resource allocation, optimizing team productivity and performance.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Managed office operations, ensuring compliance with company policies and procedures.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
OFFICE MANAGER
Mega Countertops
01.2021 - 05.2024
- Managed company's business channels, supported administrative process changes, developed reporting systems, and collaborated with business analysts
- Responded to customer inquiries via phone or email in a professional manner
- Maintained confidential records relating to personnel matters
- Assisted in recruiting, onboarding and training new employees
- Managed office flow by providing direct support to visitors
- Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
ADMINISTRATIVE ASSISTANT/ACCOUNTANT
HENDERSON DEVELOPMENT
12.2018 - 12.2020
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Managed office supplies inventory and placed orders when necessary.
- Processed incoming mail and distributed to relevant departments or individuals..
- Prepared documents for meetings, including agendas, handouts, and other materials.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Office Administrative Assistant
ZENITH IMMIGRATION
02.2016 - 09.2017
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Provided support to other departments by completing clerical tasks as needed.
- Documented daily data related to investigations and findings.
- Maintained records of all transactions processed in order to track progress of each case accurately.
- Processed accounts payable and accounts receivable updates to maintain current financial records.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Prepared invoices for customers based on their orders and payment terms.
Education
MASTER'S - BUSINESS ADMINISTRATION & HUMAN RESOURCES
St. Lawrence College
10.2019
BACHELOR IN COMMERCE -
Guru Nanak Dev University
05.2015
Skills
- Office management
- Financial analysis
- Employee training
- Customer service
- Administrative support
- Payroll and budgeting
- Payroll processing
- Business administration
- Scheduling meetings
- Team collaboration
- Document organization
- Office administration
- Organization and multitasking
Software's I have worked with
Quick Books
Telpay for payroll
Timeline
Administrative Manager
X Electronics
10.2024 - Current
OFFICE MANAGER
Mega Countertops
01.2021 - 05.2024
ADMINISTRATIVE ASSISTANT/ACCOUNTANT
HENDERSON DEVELOPMENT
12.2018 - 12.2020
Office Administrative Assistant
ZENITH IMMIGRATION
02.2016 - 09.2017
BACHELOR IN COMMERCE -
Guru Nanak Dev University
MASTER'S - BUSINESS ADMINISTRATION & HUMAN RESOURCES
St. Lawrence College
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