Amandeep Kaur
Brampton,ON
Summary
Dynamic concierge with a strong work ethic at Pennine Security Solutions, adept at enhancing guest satisfaction through exceptional customer service and effective problem-solving. Trained new staff in safety procedures and developed lasting relationships with guests, ensuring a secure and welcoming environment. Highly adaptable and committed to excellence in service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Concierge
Pennine Security Solutions
12.2023 - Current
- Managed guest inquiries and provided information on services and amenities.
- Coordinated transportation arrangements and handled reservations for guests.
- Assisted in maintaining security protocols to ensure guest safety.
- Developed strong relationships with guests, enhancing overall satisfaction levels.
- Trained new staff on concierge procedures and customer service standards.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
High School Diploma -
Niagara Collage
Toronto, ON04-2025
Skills
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Training and mentoring
- Safety procedures
- Team supervision
Languages
English
Hindi
Punjabi
Certification
Security license , CPR and First aid certificate
Timeline
Concierge
Pennine Security Solutions
12.2023 - Current
High School Diploma -
Niagara Collage
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