- Music
- Reading
- Learning new cooking techniques and expanding my culinary skills
Amandeep Kaur
Calgary,AB
Summary
Experienced Assistant Manager in fast-paced food service environments, skilled at leading teams, improving customer satisfaction, and streamlining operations. Proficient in conflict resolution, staff training, and process improvement. Familiar with Microsoft Office Suite. Strong interpersonal and communication skills.
Overview
5
5
years of professional experience
6059
6059
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Tim Horton's
Calgary, Alberta
05.2022 - 05.2025
- Trained and managed a team of 10+ employees to ensure efficient workflow.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Reduced order time and increased service efficiency.
- Maintained service standards during high-volume periods.
- Promoted to Assistant Manager due to leadership and performance.
Food Grader
Star Group Companies
Calgary, Alberta
03.2022 - 05.2022
- Graded and sorted fruits and vegetables based on company quality standards.
- Removed defective or substandard items to ensure consistent product quality.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Cashier
Smart Dollar
Scarborough., Ontario
06.2021 - 12.2021
- Maintained a clean and welcoming checkout area.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Supervisor / Team Member
Tim Horton's
Calgary, Alberta
06.2020 - 02.2021
- Managed POS transactions and store cleanliness.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
International Business Management -
Northern Pures College
Toronto, ONInformation Systems Business Analysis -
Northern Pures College
12.2020
Master of Computer Applications - Computer And Information Systems
Lovely Professional University
IndiaBachelor of Computer Applications - undefined
Lovely Professional University
Diploma in Computer Applications - undefined
Lovely Professional University
Skills
- Customer Service & Communication
- POS Systems
- Data Entry & Accuracy
- Microsoft Office Suite
- Effective team coordination
- Office Administration & Coordination
- Employee performance evaluations
- Collaborative team management
- Scheduling & Work-flow Management
- Efficiency improvement
- Conflict management
- Customer Service & Communication
Certification
Food Safety Certification, 01/01/22
Interests
Timeline
Assistant Manager
Tim Horton's
05.2022 - 05.2025
Food Grader
Star Group Companies
03.2022 - 05.2022
Cashier
Smart Dollar
06.2021 - 12.2021
Supervisor / Team Member
Tim Horton's
06.2020 - 02.2021
Bachelor of Computer Applications - undefined
Lovely Professional University
Diploma in Computer Applications - undefined
Lovely Professional University
International Business Management -
Northern Pures College
Information Systems Business Analysis -
Northern Pures College
Master of Computer Applications - Computer And Information Systems
Lovely Professional University
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