Baldeep Singh Pandori
Brampton,ON
Summary
Diligent and professional individual adept at handling challenging work, consistently meeting deadlines and surpassing performance goals. Recognized for reliability in producing high-quality work and following safety procedures to maintain a productive and safe work environment.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Metro Supply Chain Group
06.2022 - Current
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Handled hazardous materials safely following prescribed regulations.
- Communicated effectively with team members on matters related to work assignments.
- Used scanners to track parcel information, condition or receipt.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Collaborated with team members to complete tasks efficiently and accurately.
Production Supervisor
Elite Sweet Inc.
01.2019 - 06.2022
- Trained new staff on production processes and procedures.
- Coordinated resources across multiple teams and projects as needed.
- Resolved any conflicts between employees in a professional manner.
- Developed and implemented production schedules to ensure timely completion of projects.
- Collaborated with management team to develop strategies for improving efficiency in the production area
- Maintained accurate records of daily production activities.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Supported safety programs to reduce and eliminate employee injuries.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Customer Service Representative
Elite sweets inc.
08.2016 - 01.2019
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Post Graduation Diploma - Wireless Networking
Lambton College of Applied Arts And Technology
Mississauga, ON12-2018
Skills
- Product verification
- Warehouse Operations
- Barcode scanning
- RF scanner
- Warehouse Safety
- Quality Control
- Leadership and team building
- Data Entry
- Appointment Scheduling
- Technical Support
- Customer Representative
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Warehouse Associate
Metro Supply Chain Group
06.2022 - Current
Production Supervisor
Elite Sweet Inc.
01.2019 - 06.2022
Customer Service Representative
Elite sweets inc.
08.2016 - 01.2019
Post Graduation Diploma - Wireless Networking
Lambton College of Applied Arts And Technology
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