AMANDEEP KAUR
High Prairie
Summary
Customer-centered professional successful at interacting with guests and co-workers in pleasant, courteous manner. Efficient at handling multiple tasks simultaneously in fast-paced. Reliable food preparation worker with strong background helping with customer orders, cooking and store cleanliness. Able to stand for long hours and complete demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Assisted customers in making positive attitude. Dedicated, loyal and customer oriented Supervisor.
Overview
7
7
years of professional experience
Work History
Cashier/Food Prep
Edo Japan Franchise
01.2018 - 11.2018
- Maintained clean, well-organized and properly sanitized front counter area to greet customers
- Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses
- Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables
- Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service
Supervisor
Guru India restaurant
11.2018 - 07.2019
- Directed and motivated team
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
- Established solid working relationships with peers and effective communication
- Increased productivity and reduced material waste by consistently seeking efficiencies.
Cook
Alberta Health Services
09.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Food Service Worker
Alberta Health Services
10.2022 - 09.2024
- Coordinated menus and ordered necessary items to prepare food for medical requirements.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Referred patients to appropriate outpatient settings for additional diet education and support.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
Assistant Manager
Dairy Queen Millstream
12.2021 - 07.2022
- Manage entire operation of restaurant during scheduled shifts
- Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service
- Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
- Accurately complete designated duties such as inventory control, ordering of products, cash control
- Assist in optimizing profits by controlling product and labour costs
- Communicate and oversee the execution of product promotions
- Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of Training materials, establishment of performance expectations and by conducting performance reviews
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
Supervisor
Dairy Queen Millstream
08.2019 - 11.2021
- Managed and coordinated the overall restaurant operations, including customer service, inventory, and marketing
- Assist in staff training, coaching, and role modeling for New Hires (provide positive and constructive feedback)
- Established me as an enthusiastic and diplomatic team player in a demanding customer service environment
- Provided excellent customer service in a high-quality, friendly atmosphere.
- Enhance customer's overall satisfaction through providing exceptional customer service in a fast paced environment.
- Dairy queen ice cream Cake decorating, customer orders, special orders.
Education
Certificate Course, Business Administration -
Pures College of Technology
Toronto, ON2018
Master of Science - Information Technology
Lally Infosys
2015
Bachelor of Science - Economics
Lyallpur Khalsa College
2012
Skills
- Skills & Expertise
- Goal-oriented
- Managing & Supervising
- Productivity improvement specialist
- Staff retention
- Continuous improvements
- Cost reduction and containment
- Contract review and recommendations
- Performance reporting
- Commitment & Dedication
- Multitasking at fast paced environment
Timeline
Cook
Alberta Health Services
09.2024 - Current
Food Service Worker
Alberta Health Services
10.2022 - 09.2024
Assistant Manager
Dairy Queen Millstream
12.2021 - 07.2022
Supervisor
Dairy Queen Millstream
08.2019 - 11.2021
Supervisor
Guru India restaurant
11.2018 - 07.2019
Cashier/Food Prep
Edo Japan Franchise
01.2018 - 11.2018
Bachelor of Science - Economics
Lyallpur Khalsa College
Certificate Course, Business Administration -
Pures College of Technology
Master of Science - Information Technology
Lally Infosys
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