Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMANDEEP KAUR

BONNYVILLE

Summary

Professional with proven track record in managing front desk operations and enhancing client experiences. Skilled in administrative tasks, customer service, and communication, ensuring smooth daily functions. Strong focus on team collaboration and adapting to changing needs, reliably supporting colleagues and achieving results. Known for organizational abilities, problem-solving skills, and positive attitude.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Coordinator

Neighbourhood Inn
02.2025 - Current
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Provided administrative support to management staff, contributing to overall office productivity.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.

SWING MANAGER

MACDONALDS
09.2023 - 01.2025
  • Oversee daily operations, ensuring efficient service and high customer satisfaction
  • Created cost-effective menus, enhancing nutritional value
  • Scheduled shifts and managed payroll for seamless operations
  • Improved overall guest experience by working alongside front-of-house staff during peak hours, addressing any issues proactively before they escalated further.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

FOOD SERVICE SUPERVISOR

A&W
08.2020 - 09.2023
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
  • Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

WAREHOUSE ASSOCIATE

PUROLATOR
05.2019 - 12.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Improved response times by efficiently prioritizing and dispatching emergency calls to appropriate units.
  • Improved shipment accuracy using quality control checks before dispatching items to customers.
  • Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.

Education

ASSOCIATE OF ARTS - Economic Studies & Communication

Coquitlam College
12.2020

HIGH SCHOOL - Science

DAV College
01.2017

Skills

  • Administrative support
  • Business correspondence
  • Electronic recordkeeping
  • Expense reporting
  • Hospitality services
  • Bookkeeping

Certification

  • ServSafe Food Handler's Certification
  • Economics of Money and Banking
  • Mental Health and Resilience for Healthcare Workers
  • Early Childhood Educator Assistant

Timeline

Front Desk Coordinator

Neighbourhood Inn
02.2025 - Current

SWING MANAGER

MACDONALDS
09.2023 - 01.2025

FOOD SERVICE SUPERVISOR

A&W
08.2020 - 09.2023

WAREHOUSE ASSOCIATE

PUROLATOR
05.2019 - 12.2020

HIGH SCHOOL - Science

DAV College

ASSOCIATE OF ARTS - Economic Studies & Communication

Coquitlam College

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AMANDEEP KAUR