Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amandeep Kaur

Chilliwack

Summary

Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Manager

KFC
08.2022 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
  • Carefully interviewed, selected, trained, and supervised staff
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
  • Reconciled cash and credit card transactions to maintain accurate records
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows


Residentail Support Worker

Community Care Services
11.2022 - 08.2023
  • Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
  • Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.
  • Conducted regular safety checks within the residential facility, identifying potential hazards and addressing them promptly.

Restaurant Manager

Tim Hortons
01.2020 - 08.2022
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations

Education

Marketing Maangement - Professional Sales Skills

BCIT
Burnaby
07-2022

Associate of Science - Information Science

Langara College
04-2020

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Operations Management
  • Passion for customer satisfaction
  • Customer-Oriented
  • Conflict resolution techniques
  • Performance Improvement
  • Recruitment

Certification

  • ServSafe Food Protection Manager Certification, National Restaurant Association
  • First Aid/CPR/AED Certification, American Red Cross or American Heart Association

Languages

English

Timeline

Residentail Support Worker

Community Care Services
11.2022 - 08.2023

Restaurant Manager

KFC
08.2022 - Current

Restaurant Manager

Tim Hortons
01.2020 - 08.2022

Marketing Maangement - Professional Sales Skills

BCIT

Associate of Science - Information Science

Langara College

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Amandeep Kaur