Focused and enthusiastic professional with experience in business operations. Excel at communication, conflict-resolving and time management. Offering years of experience in leadership. Committed to continuous learning and professional development. Dedicated and adaptable individual with a proactive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Finance and Administration Coordinator
Amenida Seniors Community
Surrey, British Columbia
12.2022 - Current
Optimized financial performance by effectively balancing expense management and quality assurance.
Executed strategic procurement by comparing various products and vendors.
Supervised the execution of payroll operations.
Organized and maintained filing systems for documents such as contracts, invoices, reports.
Handled management of staff and scheduling.
Resolved employee disputes and provided ethical guidance.
Created detailed financial and budget control documentation for senior leadership.
Directed team in maintaining integrity of kitchen equipment and cleaning products.
Collaborated with multiple departments to ensure seamless operations.
Engaged with residents and communicated with their families to foster strong relationships.
Highlighted innovative marketing concepts for team discussions.
Manager of Operations
Canin Homes&Construction
Surrey, British Columbia
11.2021 - 10.2022
Coordinated logistics and supply chain operations, ensuring timely delivery of products and services.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Negotiated contracts with suppliers and vendors, improving terms and reducing expenses.
Streamlined material procurement from global vendors for expense minimization.
Oversaw financial management, budget management, accounting and payroll activities.
Investigated customer complaints related to product and service quality or delivery issues.
Certified Senior Sales Associate
7-ELEVEN
Burnaby, British Columbia
02.2018 - 03.2022
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Maintained accurate end-of-day cash reports.
Adapted sales strategies based on customer interactions and feedback to improve results.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Greeted customers and provided exceptional customer service.
Handled returns and exchanges according to company policies.
Conducted cycle counts to manage inventory.
Manager
Tim Hortons
Burnaby, British Columbia
02.2019 - 10.2021
.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Analyzed financial statements to identify areas of improvement or cost savings opportunities.
Resolved and investigated complaints regarding service and food quality.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Operated a variety of machinery and tools safely and efficiently.
Implemented effective marketing campaigns to increase revenue and improve brand awareness.
Inspected dining room area regularly for cleanliness and adherence to safety standards.
Manager
SONALIKA
NAWANSHAHR, PUNJAB
02.2016 - 11.2017
Conducted comprehensive research and data analysis to support strategic planning.
Monitored inventory levels of spare parts and supplies used in the workshop area.
Performed daily banking transactions and maintained account records.
Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
Executed strategic sales plans to expand customer base and revenue.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Supervised execution of marketing functions in main metropolis.
OFFICE ASSISTANT
SONALIKA
NAWANSHAHR, PUNJAB
02.2015 - 01.2016
Supported bookkeeping tasks such as invoicing and expense tracking.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Answered phone calls and directed them to appropriate personnel.
Communicated with customers, employees and vendors to answer questions and address complaints.
Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Education
ACCOUNTING AND PAYROLL PROGRAM -
CDI College
Burnaby, BC
11-2022
CANADIAN BUSINESS MANAGEMENT - Business
Vancouver Community College
Vancouver, BC
11-2019
BACHELOR IN COMMERCE - BUSINESS OPERATIONS
GURU NANAK DEV UNIVERSITY
MUKANDPUR, PUNJAB
07-2017
Skills
Scheduling expertise
Documentation and recordkeeping
Budget monitoring
Workload management
Verbal and written communication
Operation recommendations
Attention to detail
Inventory management
Report analysis
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Certification
Food Safe
CPR/AED/ First-Aid Certificate
References
References available upon request.
Timeline
Finance and Administration Coordinator
Amenida Seniors Community
12.2022 - Current
Manager of Operations
Canin Homes&Construction
11.2021 - 10.2022
Manager
Tim Hortons
02.2019 - 10.2021
Certified Senior Sales Associate
7-ELEVEN
02.2018 - 03.2022
Manager
SONALIKA
02.2016 - 11.2017
OFFICE ASSISTANT
SONALIKA
02.2015 - 01.2016
ACCOUNTING AND PAYROLL PROGRAM -
CDI College
CANADIAN BUSINESS MANAGEMENT - Business
Vancouver Community College
BACHELOR IN COMMERCE - BUSINESS OPERATIONS
GURU NANAK DEV UNIVERSITY
Similar Profiles
Carol McNeilCarol McNeil
Director of Care at Agassiz Seniors Community and Glenwood Seniors CommunityDirector of Care at Agassiz Seniors Community and Glenwood Seniors Community