Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

AMANDEEP KAUR

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Qualified Office Administrator with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. Proven track record in streamlining administrative processes and supporting executive teams. Demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.

Overview

3
3
years of professional experience

Work History

Office Administrator

SS Constructions
07.2023 - 10.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Associate

Lululemon
11.2022 - 01.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Quality Controller

Borderworx Logistics
05.2022 - 10.2022
  • Audited internal processes and procedures for quality and compliance purposes.
  • Managed quality operations to comply with contracts, company policies and safety protocols.
  • Tracked findings, completed documentation and generated reports.
  • Updated documentation for rejected components and finished products.
  • Recorded test data and applied statistical quality control procedures.

Cashier

McDonald's
05.2020 - 09.2021
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Office Administration - Computer

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2020

Master of Science And Information Technology - Computer

Punjabi University
04.2016

Skills

  • Staff Training

  • Specification Conformance

  • Adaptability and Flexibility

  • Materials Analysis

  • Data Capture and Analysis

  • Attentive and Observant

  • Verbal and Written Communication

  • Problem Solving

  • Documentation Skills

  • File organization

  • Time management

  • Verbal communication

  • Customer relationship management (CRM)

  • Inventory management

  • Customer service

  • MS office

Languages

English
Native or Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Computer Proficiency- Created Powerpoint Presentations that were successfully used for business development.
  • Consistently maintained high customer satisfaction ratings.

Timeline

Office Administrator

SS Constructions
07.2023 - 10.2023

Associate

Lululemon
11.2022 - 01.2023

Quality Controller

Borderworx Logistics
05.2022 - 10.2022

Cashier

McDonald's
05.2020 - 09.2021

Master of Science And Information Technology - Computer

Punjabi University

Office Administration - Computer

Conestoga College Institute of Technology And Advanced Learning

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AMANDEEP KAUR