Summary
Overview
Work History
Education
Skills
References
Timeline
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Amandeep Kaur

Enfiield,NS

Summary

Detail-oriented office support professional with vast experience providing reliable and efficient administrative support to executives, managers, and teams. Proven track record of providing excellent customer service and facilitating day-to-day operations. Adept at managing and coordinating office operations, as well as utilizing strong organizational and communication skills to build effective working relationships.

Overview

6
6
years of professional experience

Work History

Administrative Support Clerk

RCMP - Dartmouth
01.2024 - Current
  • Managed calendars by scheduling appointments and coordinating events
  • Processed invoices accurately using accounting software programs
  • Proofread documents before submission ensuring all content was accurate
  • Performed general office duties such as answering phones, managing incoming and outgoing mail, ordering supplies
  • Prepared agendas and materials for meetings and conferences
  • Operated office equipment, such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctions
  • Prepared conference and event materials, such as flyers, and invitations
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
  • Facilitated communication between different departments within the organization
  • Greeted visitors and provided general information
  • Creating Helpdesk Ticket for Team when needed
  • SAP & DFSA
  • Hosting Events and conferences
  • Managed daily operations including accounts receivable and payable.

Security Officer

Commissionaires - Dartmouth
02.2023 - 08.2024
  • Checked for safety hazards and took corrective action when necessary
  • Monitored surveillance cameras and responded to suspicious activity
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
  • Confirmed visitor identification prior to granting entry into the building
  • Maintained accurate logs of all security related activities
  • Provided escorts for visitors as needed throughout the facility.

Recruiting Assistant

RCMP - Dartmouth
10.2023 - 01.2024
  • Organized onboarding activities such as orientation sessions for new employees
  • Responded promptly to inquiries from applicants regarding them applications
  • Provided administrative support related to the recruitment process including filing documents in personnel files
  • Managed candidate activity within Applicant Tracking System (ATS)
  • Experience with Teams: Maintaining Team Schedule, making sure Schedule is up to date for all members and making changes in their schedule upon request
  • Booking rooms for meetings
  • Maintained continual communication with recruiters regarding job seekers and recruiting process
  • Updated and maintained recruitment and personnel files
  • Set up phone and in-person interviews by managing calendar appointments for hiring managers and other key personnel
  • Attended career fairs and networking events to help fill openings and build candidate pipeline
  • Explained job duties, compensation and benefits to potential candidates
  • Performed additional duties as assigned by management team members.

Cashier

Needs - Halifax
01.2021 - 02.2022
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
  • Issued receipts, refunds, credits or change due to customers.

Customer Service Representative

HGS - Dartmouth
09.2020 - 01.2021
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Set up and activated customer accounts
  • Assisted customers with making payments or establishing payment plans to bring accounts current
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Cashier

A&W - Niagara Falls
03.2019 - 09.2020
  • Ensured compliance with all safety regulations within the store environment
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
  • Trained new team members in cash register operation, stock procedures and customer services
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered customer questions and provided store information.

Education

Completed coursework towards DICE (Diverse and Inclusive Pre-Cadet Experience) -

RCMP Depot Div - SK
10.2023

Diploma in Protection Security and Investigation -

Niagara College - ON
01.2004

Diploma in Computer Application -

Guru Nanak Dev University - India
01.2004

Skills

  • Database Management
  • Excel Spreadsheets
  • Time Management
  • Team Collaboration
  • Administrative Skills
  • Self-Motivated Work Ethic
  • Calendar management
  • Database management

References

References available upon request

Timeline

Administrative Support Clerk

RCMP - Dartmouth
01.2024 - Current

Recruiting Assistant

RCMP - Dartmouth
10.2023 - 01.2024

Security Officer

Commissionaires - Dartmouth
02.2023 - 08.2024

Cashier

Needs - Halifax
01.2021 - 02.2022

Customer Service Representative

HGS - Dartmouth
09.2020 - 01.2021

Cashier

A&W - Niagara Falls
03.2019 - 09.2020

Completed coursework towards DICE (Diverse and Inclusive Pre-Cadet Experience) -

RCMP Depot Div - SK

Diploma in Protection Security and Investigation -

Niagara College - ON

Diploma in Computer Application -

Guru Nanak Dev University - India
Amandeep Kaur