Summary
Work History
Education
Skills
Timeline
Generic

Amandeep Kaur

Winnipeg,MB

Summary

Dedicated support professional with extensive experience addressing client needs and resolving inquiries promptly and effectively. Proficient in managing client interactions, troubleshooting issues, and ensuring customer satisfaction. Skilled in utilizing various software tools and systems to streamline support processes. .

Work History

Client Support Specialist

HGS
Winnipeg, MB
05.2024 - Current
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Handling customer queries related to billing, charges, and account status.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved customer complaints promptly and efficiently.
  • Developed strong customer relationships to encourage repeat business.

Server

Clay Oven
Winnipeg, MB
04.2024 - 08.2024
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Upheld high standards of sanitation in accordance with health department regulations.

Education

Bachelor of Arts - Marketing Management - Retail Marketing Management

Punjabi University
Patiala
06-2021

Skills

  • Client service excellence
  • Verbal and writing communication
  • Problem resolution aptitude
  • Strong Work Ethic
  • Retail Marketing
  • Call Center Operations
  • Sales Transactions
  • Order and Refund Processing

Timeline

Client Support Specialist

HGS
05.2024 - Current

Server

Clay Oven
04.2024 - 08.2024

Bachelor of Arts - Marketing Management - Retail Marketing Management

Punjabi University

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Amandeep Kaur