Summary
Overview
Work History
Education
Skills
AVAIABILITY
References
Timeline
Generic

Amandeep Kaur

Winnipeg, Manitoba,MB

Summary

I am looking for a position with renowed organization where I can apply my knowledge , experience and skills to provide best service and to achieve the best for the organization and myself.

Overview

5
5
years of professional experience

Work History

Health Care Assistant

Real care
Winnipeg, Manitoba
05.2023 - Current
  • Maintained a clean work environment by following infection control policies and procedures.
  • Helped feed residents who are unable to feed themselves due to disability or illness.
  • Assisted in transferring patients from wheelchair or bed using appropriate techniques.
  • Provided assistance to patients with activities of daily living, such as bathing and dressing.

Customer Service Representative

HGS CANADA
Winnipeg, Manitoba
07.2023 - 12.2023
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries via phone, email, and chat.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Supervisor

A&W RESTAURANT
Winnipeg, Manitoba
09.2020 - 04.2023
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Created new strategies for improving customer service standards within the organization.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.

Team Member

Tim Hortons
Toronto, ON
05.2019 - 08.2020
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.

Education

Associate of Applied Science - Nursing

Seneca College of Applied Arts And Technology
North York, ON
12-2019

Associate of Science - Health Care Administration

Sault College of Applied Arts And Technology
Sault Ste. Marie, ON
04-2019

Skills

  • BASIC KNOWLEGDE OF COMPUTER (MS-OFFICE,WORD,EXCEL,POWERPOINT ETC)
  • HAVE STRONG WORK ETHICS
  • CONFIDENT, PUNCTUAL, HONEST AND HARD WORKING
  • EXCELLENT VERBAL AND COMMUNICATION SKILLS
  • QUICK LEARNER
  • ACTIVE LISTENING AND CRITICAL THINKING

AVAIABILITY

FULL TIME / PART TIME

References

References available upon request.

Timeline

Customer Service Representative

HGS CANADA
07.2023 - 12.2023

Health Care Assistant

Real care
05.2023 - Current

Supervisor

A&W RESTAURANT
09.2020 - 04.2023

Team Member

Tim Hortons
05.2019 - 08.2020

Associate of Applied Science - Nursing

Seneca College of Applied Arts And Technology

Associate of Science - Health Care Administration

Sault College of Applied Arts And Technology

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Amandeep Kaur