An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Office Assistant
Kan Immigration Services inc.
Kitchener, Ontario
07.2022 - 05.2023
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Maintained an organized filing system of paper documents and electronic files.
Performed data entry tasks into various computer systems accurately and efficiently.
Customer Service Cashier
Concord Food Centre
Thornhill, Ontario
05.2022 - 05.2023
Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
Balanced daily transactions on a computerized point-of-sale system.
Processed returns and exchanges of merchandise in accordance with store policies.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Security Guard/ Concierge
Sheild Security
Vaughan, Ontario
08.2021 - 01.2022
Observed surveillance cameras for any suspicious activity or intruders.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Completed incident reports regarding violations of policies or procedures.
Responded to alarms, emergencies, and disturbances.
Restaurant Manager
Fat Bastard Burrito
Woodbridge, Ontario
01.2020 - 10.2021
Supervised and trained staff in customer service, food handling, and safety protocols.
Assisted with kitchen preparation during peak times as needed.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Ensured compliance with all food safety regulations and sanitation standards.
Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Inspected dining and serving areas for cleanliness and proper setup.
Cashier and Cook
Taco Bell
Mississauga, Ontario
03.2019 - 12.2019
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Performed other duties as assigned by management.
Greeted customers and answered any questions they had about the store's products and services.
Inspected equipment for cleanliness prior to use every shift.
Communicated effectively with other staff members regarding orders and menu changes.
Education
Some College (No Degree) - Global Hospitality Business Development
SENECA COLLEGE
Some College (No Degree) - Supply Chain And Operations Management
ST. LAWRENCE COLLEGE
Skills
MS Word, Excel, and Outlook
Independent and Self-Directed
Focused and detail-oriented
Inventory Management
Call handling
Administrative Support
Excellent customer service skills
Time Management
Staff Management and scheduling
Supervisory skills
Timeline
Office Assistant
Kan Immigration Services inc.
07.2022 - 05.2023
Customer Service Cashier
Concord Food Centre
05.2022 - 05.2023
Security Guard/ Concierge
Sheild Security
08.2021 - 01.2022
Restaurant Manager
Fat Bastard Burrito
01.2020 - 10.2021
Cashier and Cook
Taco Bell
03.2019 - 12.2019
Some College (No Degree) - Global Hospitality Business Development
SENECA COLLEGE
Some College (No Degree) - Supply Chain And Operations Management
Detention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention CentreDetention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention Centre
Intake and Referral Specialist at Catholic Charities- Migration and Refugee Services (Immigration Legal Services)Intake and Referral Specialist at Catholic Charities- Migration and Refugee Services (Immigration Legal Services)
Settlement Counselor at Catholic Social Services Immigration and Settlement ServicesSettlement Counselor at Catholic Social Services Immigration and Settlement Services
Volunteer Event Helper at The Association of Korean-Canadian Scientists and EngineersVolunteer Event Helper at The Association of Korean-Canadian Scientists and Engineers