AMANDEEP KAUR
Brampton,Canada
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Patric Machine Tools
01.2019
- Answering calls and questions from potential clients
- Build contacts with potential clients to create new business opportunities
- Follow company guidelines and procedures
- Arrange client meetings with senior management
- Keeping electronic records of clients updated
- Maintain knowledge of the company's inventories
- Doing work given by the departmental head.
Team member
Burger king
09.2022 - Current
- Provided exceptional guest service
- Working closely with Team Members to maintain operational standards and procedures
- Order Taking, Preparing, and packing quickly
- Maintaining the cleanliness of the order-preparing boards and working areas
- Inventory Counting and ensuring adequate supplies
- Food preparation
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Education
Information System Business Analysis - Financial Analysis And Project Management
Northern College of Pures
04.2024
Bachelor of Commerce - Accounting And Economics
GNDU
12.2019
Skills
- Time management
- Problem-solving
- Excellent listener
- Service oriented
- Food Safety Experience
- MS Office
- Cash Handling
- Critical Thinking
- Complaint resolution
- Complaint Handling
- Payment Processing
- Professional telephone demeanor
- Stock management
- Service standard compliance
- Product Promotion
- Brand representation
- POS systems expert
References
- Santosh Singgy Reddy, Area Restaurant Manager, Burger King, 905-789-9259, santoshss12919@gmail.com
- Irander kakani, Store Manager, Burger King, 647-893-6750, ikakni@gmail.com
- Kabir Mahajan, Head of Department, Patrick Machine Tools, India, +91 7009444525
Languages
English
Full Professional
Timeline
Team member
Burger king
09.2022 - Current
Customer Service Representative
Patric Machine Tools
01.2019
Information System Business Analysis - Financial Analysis And Project Management
Northern College of Pures
Bachelor of Commerce - Accounting And Economics
GNDU
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