Amandeep Kaur

Flair ,Lynx and Canadian North(Airline Choice ,Radixx and Sabre)

Monitoring Airlines operations and communications by email, phones and tracking programs.

· Building and updating Turn Schedule for the operations.

· Tracking and communicating all operational changes to teams and customers from gate changes to airline request for additional service.

Adhere to Flight Operations policies and Inflight Department policies as outlined in the COM, the FAM, the Crew Services Guidelines

· Tracking RON flights and extended turns and booking grooming for these Aircrafts..

Communicate with line service employees in the preparation of aircraft for flight

· Demonstrate a refined level of customer service by checking in passengers for flights, assigning seats and issuing boarding passes.

· Effectively research and make decisions based on the information you have available to you, while balancing the needs of the guest with the needs of the business.

· Assisting all passengers with special needs including passengers on wheelchair, unaccompanied minors, visual and hearing-impaired passengers.

· Answer questions and provide general information about travel with Airline.

· Provided assistance to passengers in regard to mishandled or damaged luggage.

· Provide administrative support prior to and after arrivals and departures.

Answer the radio calls and enter information flight tracking system for arrivals and departure times, doors closures and airborne time