Amandeep Kaur
Surrey,BC
Summary
Dynamic Sales Associate with a proven track record at 7 Days Laundromat Ltd., excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and boost team productivity. Skilled in multi-tasking and problem-solving, ensuring efficient order fulfillment at Amazon. Known for reliability and fostering positive customer relationships, significantly contributing to business growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
7 Days Laundromat Ltd.
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Order Fulfillment Associate
Amazon
10.2021 - 09.2022
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Education
Associate Of Arts - General Arts
Coquitlam College
2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Store Opening and Closing
- Friendly and Helpful
- Reliable and punctual
Languages
English
Full Professional
Certification
Accounting Fundamentals
Timeline
Sales Associate
7 Days Laundromat Ltd.
09.2022 - Current
Order Fulfillment Associate
Amazon
10.2021 - 09.2022
Associate Of Arts - General Arts
Coquitlam College
Similar Profiles
Sandy NguyenSandy Nguyen
Medical Assistant at Humane Care 7 Days Medical GroupMedical Assistant at Humane Care 7 Days Medical Group
Krishna LamaKrishna Lama
Customer Service Representative at 7 Days ConvenienceCustomer Service Representative at 7 Days Convenience
THAPASYA MOHANTHAPASYA MOHAN
Operational & Legal Manager at 7 Days Gas & Foodf Mart IncOperational & Legal Manager at 7 Days Gas & Foodf Mart Inc
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen
Venkat VenkatasubramanianVenkat Venkatasubramanian
Staff Software Engineer at Infoblox CanadaStaff Software Engineer at Infoblox Canada