Summary
Overview
Work History
Education
Skills
Timeline
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Amandeep Kaur

Brampton,ON

Summary

Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Comfort Inn
Brampton
12.2023 - Current
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with scheduling appointments for clients and visitors.
  • Greeted customers warmly and made them feel welcome.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Coordinated travel arrangements for employees and visitors when required.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Used company badging system to create badges for new employees and visitors.

Front Desk Receptionist

Days Inn
Brampton
11.2022 - 12.2023
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Completed basic bookkeeping and document filing.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Input customer data into reservation systems and updated to reflect room changes.
  • Drafted professional business documents, spreadsheets and correspondence.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Showed off dining areas, pool, spa and fitness center to prospective and current guests.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.

Education

Bachelor of Science - MEDICAL

PUNJABI UNIVERSITY
PATIALA INDIA
04-2021

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning
Milton, ON

Skills

  • Warehouse Organization
  • Administrative Support
  • Spreadsheet tracking
  • Supply Management
  • Mail distribution
  • Cash Handling
  • Mail Sorting
  • Customer Service
  • Project Management
  • Inventory Control
  • File Organization
  • Guest Relations
  • Clerical Support
  • Front Office Management
  • Appointment confirmation
  • Office Organization
  • Call Routing
  • Office Administration
  • Departmental support
  • Email and telephone decorum
  • Customer assistance and interaction
  • Researching skills
  • Deadline Adherence

Timeline

Front Desk Receptionist

Comfort Inn
12.2023 - Current

Front Desk Receptionist

Days Inn
11.2022 - 12.2023

Bachelor of Science - MEDICAL

PUNJABI UNIVERSITY

High School Diploma -

Conestoga College Institute of Technology And Advanced Learning

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Amandeep Kaur