Amandeep Kaur
Etobicoke,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hospitality Intern
RICK'S KITCHEN & MEAT SHOP
01.2024 - 04.2024
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Welcomed guests to facility, addressed complaints and found solutions to problems.
- Answered telephone calls and emails to assist customers in making reservations.
- Maintained positive lobby presence, pleasantly greeting guests and employees.
- Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
Server
TAZA EXPRESS
02.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Diploma - Hospitality (hotel and restaurant)
Cambrian College
01.2024
Humanities
Government High School
Manak, JALANDHAR05.2022
Skills
- Customer service
- Attention to detail
- Guest satisfaction tracking
- Cultural Sensitivity
- Guest Relations Management
- Food and beverage knowledge
- Tourism industry awareness
- Teamwork and Collaboration
- Problem-Solving
Certification
• Won Best Intern award at the end of the of my internship at Rick's Kitchen and Restaurant.
• Volunteered as an orientation guide for the new grads event at Cambrian College.
• Certificate of Excellence in Microsoft PowerPoint and Word, 2022
Languages
English
Full Professional
Timeline
Hospitality Intern
RICK'S KITCHEN & MEAT SHOP
01.2024 - 04.2024
Server
TAZA EXPRESS
02.2023 - 12.2023
Diploma - Hospitality (hotel and restaurant)
Cambrian College
Humanities
Government High School