Amandeep Kaur
Surrey,BC
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
5
5
years of professional experience
Work History
Dispatcher Office Assistant
Armour Security And Protection Services
12.2021 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking more than 200 employees fleet vehicles.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callout's.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
First Aid Attendant
Whole Foods Market Inc
03.2023 - 11.2023
- Increased team efficiency by maintaining organized medical supplies and equipment inventories.
- Minimized risk of infections with proper wound care management techniques.
- Assisted in training new first aid attendants, sharing expertise on best practices for injury management.
- Streamlined patient care processes by staying up-to-date on latest first aid procedures and guidelines.
Community Centre Security Assistant
Securiguard Services
10.2022 - 11.2023
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
- Monitoring entrances and facilitating access control of the facilities;
- Monitoring and upholding the Center's Code of Conduct and standards of behavior are being observed;
- Providing support in the event of an emergency including first aid and overdose response;
- Assisting with front desk clerical activities such as answering phones, distributing mail, simple data entry when needed;
- Maintaining health and safety standards;
- Ability to understand and uphold occupational health and safety policies and procedures, including specific policies related to COVID-19;
- Performing janitorial and other duties as required.
Mental Health Security Specialist
Armour Security And Protection Services
12.2021 - 09.2023
- Contributed to a reduction in workplace injuries by consistently adhering to safety procedures when interacting with patients and staff members.
- Maintained detailed records of incidents, contributing to continuous improvement efforts within the facility''s security protocols.
- Supported the development of new policies by providing input based on firsthand experience working with mentally ill individuals requiring specialized care.
- Conducted thorough patient assessments upon admission, gathering crucial information for both clinical and security purposes.
- Enhanced patient safety by conducting regular security checks and maintaining a secure environment within the mental health facility.
- Documented client progress in confidential files.
- Encouraged patients to discuss experiences in group and individual settings.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
Kitchen Prep Cook
Mankkhush Vegetarian Pizza
09.2021 - 07.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
Senior Health Care Assistant
Opera Care - Retirement Community
01.2019 - 05.2021
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained a clean and safe environment for patients, reducing the risk of infections and promoting overall wellbeing.
- Assisted in the development of new protocols designed to improve efficiency within healthcare facilities while maintaining high levels of patient care quality.
- Assisted in implementing new policies or procedures within the facility while maintaining compliance with existing regulations for quality assurance purposes.
Education
Advanced Food Safety Program -
Safecheck Food Safety
Surrey, BC02.2024
Health Care Assistant -
Drake Medox College
Vancouver, BC09.2023
Occupational Health And Safety Regulation - Level 2
Primary Care
Surrey, BC04.2023
BBA - Hospitality And Tourism Operations Management
St. Lawrence College
Kingston, ON01.2023
Occupational Health And Safety - Level 1
Advance Learning Centre
Surrey, BC10.2022
AST -
Advance Learning Centre
Surrey, BC04.2022
Basic Security Training -
Advance Learning Centre
Surrey, BC12.2021
Skills
- Scheduling Coordination
- Prioritization
- Route Planning
- Strong Problem Solver
- Patience and Tolerance
- Patient Safety
- Mental health awareness
- Physical restraint
- Verbal Communication
- Professional boundaries
- De-Escalation Techniques
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Professional Working
Urdu
Professional Working
Timeline
First Aid Attendant
Whole Foods Market Inc
03.2023 - 11.2023
Community Centre Security Assistant
Securiguard Services
10.2022 - 11.2023
Dispatcher Office Assistant
Armour Security And Protection Services
12.2021 - Current
Mental Health Security Specialist
Armour Security And Protection Services
12.2021 - 09.2023
Kitchen Prep Cook
Mankkhush Vegetarian Pizza
09.2021 - 07.2022
Senior Health Care Assistant
Opera Care - Retirement Community
01.2019 - 05.2021
Advanced Food Safety Program -
Safecheck Food Safety
Health Care Assistant -
Drake Medox College
Occupational Health And Safety Regulation - Level 2
Primary Care
BBA - Hospitality And Tourism Operations Management
St. Lawrence College
Occupational Health And Safety - Level 1
Advance Learning Centre
AST -
Advance Learning Centre
Basic Security Training -
Advance Learning Centre
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