Amandeep Kaur
Beechville,NS
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Bridgewater Hotel
Bridgewater, NS
12.2023 - 02.2024
Hotel Housekeeper
Bridgewater Hotel
Bridgewater, NS
05.2023 - 11.2023
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Customer Service Representative
DCJ Logistics
Brampton, ON
08.2022 - 04.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Quality Team Leader
Spectra Anodizing Increase
Woodbridge, ON
03.2022 - 07.2022
- Enhanced product quality by implementing robust testing procedures and quality control measures.
- Reduced production defects by streamlining processes and refining team communication strategies.
- Improved customer satisfaction ratings by addressing and resolving product issues promptly.
- Developed standard operating procedures for consistent quality, ensuring adherence across all team members.
Server
Indian Resturant Haveli
Etobicoke, ON
12.2021 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Team Member
Tim Hortons
Etobicoke
09.2021 - 11.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
Scarbrough, ON04.2023
High School Diploma -
Infowis
Bathinda India04.2021
High School Diploma -
Baba Farid College
Bathinda India 04.2020
Skills
- Beverage Preparation
- Supply Restocking
- Table Setting
- Table Bussing
- Food Running
- Order Management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
Food handler certification
WHIMS certification
AODA certification
Timeline
Server
Bridgewater Hotel
12.2023 - 02.2024
Hotel Housekeeper
Bridgewater Hotel
05.2023 - 11.2023
Customer Service Representative
DCJ Logistics
08.2022 - 04.2023
Quality Team Leader
Spectra Anodizing Increase
03.2022 - 07.2022
Server
Indian Resturant Haveli
12.2021 - 02.2022
Team Member
Tim Hortons
09.2021 - 11.2021
High School Diploma -
Canadore College of Applied Arts And Technology
High School Diploma -
Infowis
High School Diploma -
Baba Farid College
Food handler certification
WHIMS certification
AODA certification