Amandeep Kaur
Beechville,NS
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Bridgewater Hotel
12.2023 - 02.2024
Hotel Housekeeper
Bridgewater Hotel
05.2023 - 11.2023
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Customer Service Representative
DCJ Logistics
08.2022 - 04.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Quality Team Leader
Spectra Anodizing Increase
03.2022 - 07.2022
- Enhanced product quality by implementing robust testing procedures and quality control measures.
- Reduced production defects by streamlining processes and refining team communication strategies.
- Improved customer satisfaction ratings by addressing and resolving product issues promptly.
- Developed standard operating procedures for consistent quality, ensuring adherence across all team members.
Server
Indian Resturant Haveli
12.2021 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Team Member
Tim Hortons
09.2021 - 11.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
Scarbrough, ON04.2023
High School Diploma -
Infowis
Bathinda India04.2021
High School Diploma -
Baba Farid College
Bathinda India 04.2020
Skills
- Beverage Preparation
- Supply Restocking
- Table Setting
- Table Bussing
- Food Running
- Order Management
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
Food handler certification
WHIMS certification
AODA certification
Timeline
Server
Bridgewater Hotel
12.2023 - 02.2024
Hotel Housekeeper
Bridgewater Hotel
05.2023 - 11.2023
Customer Service Representative
DCJ Logistics
08.2022 - 04.2023
Quality Team Leader
Spectra Anodizing Increase
03.2022 - 07.2022
Server
Indian Resturant Haveli
12.2021 - 02.2022
Team Member
Tim Hortons
09.2021 - 11.2021
High School Diploma -
Canadore College of Applied Arts And Technology
High School Diploma -
Infowis
High School Diploma -
Baba Farid College
Food handler certification
WHIMS certification
AODA certification
Similar Profiles
Rusty HobbsRusty Hobbs
Waiter at Bridgewater HotelWaiter at Bridgewater Hotel
Mia SaddingtonMia Saddington
Waitress at Bridgewater HotelWaitress at Bridgewater Hotel
Crystal LausanneCrystal Lausanne
Restaurant Server at Bridgewater HotelRestaurant Server at Bridgewater Hotel
Manisha DevganManisha Devgan
Secuirty Program Manager at Paladin Security GroupSecuirty Program Manager at Paladin Security Group
GURMEET KAURGURMEET KAUR
Retail Sales Supervisor at Value VillageRetail Sales Supervisor at Value Village