Skilled Collection Coordinator successful at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas.
Overview
2
2
years of professional experience
Work History
Collection Coordinator
DAC
01.2023 - Current
Ensured timely collection of receivables from clients.
Accurately monitored and tracked customer payments received.
Researched and resolved payment discrepancies with customers.
Followed up on past due invoices to ensure timely collections.
Generated monthly reports for management review on accounts receivable aging and delinquencies.
Assisted in setting credit limits for new customers based on financial information provided.
Maintained accurate records of collection activities using company software systems.
Provided customer service support to address any inquiries or complaints related to billing issues.
Negotiated payment plans with delinquent accounts while maintaining positive relationships with customers.
Conducted daily audits of accounts receivable ledgers to ensure accuracy of data entry.
Billing Coordinator
Prefera Finance
01.2022 - 12.2022
Analyzed customer accounts to identify discrepancies and resolve billing issues.
Developed strategies to reduce discrepancies in the billing process.
Provided support for internal departments regarding billing inquiries.
Maintained up-to-date knowledge of all applicable laws related to billing activities.
Reconciled accounts receivable ledger against general ledger entries.
Education
Accounting And Finance
Northern College of Applied Arts And Technology
Toronto
01-2022
Skills
Payment Negotiation
Goal-Oriented
Proficient in SAP
Payment Acceptance
SEC and call reporting
Expertise in Microsoft Dynamics 365 and SAP, Billing tool Verison