Kirandeep Kaur
Winnipeg,MB
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
MTech Consulting
Winnipeg, MB
02.2024 - Current
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
Front Desk Receptionist
Reliance Jio
Punjab, India
02.2021 - 11.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Security Assistant
Peninsula Hotel
Punjab, India
06.2020 - 12.2020
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
- Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.
- Collaborated with law enforcement agencies to share information and improve overall security efforts.
Education
No Degree - Front Desk
Mtech
Winnipeg, MB02.2024
High School Diploma -
Dr Holmes Academy
Punjab, India03.2019
Skills
- Registration Processes
- Data Entry
- Customer Service
- Documentation and Recordkeeping
Timeline
Front Desk Assistant
MTech Consulting
02.2024 - Current
Front Desk Receptionist
Reliance Jio
02.2021 - 11.2022
Security Assistant
Peninsula Hotel
06.2020 - 12.2020
No Degree - Front Desk
Mtech
High School Diploma -
Dr Holmes Academy