Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amandeep Kaur

Delta,BC

Summary

Highly efficient as well as established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

2
2
years of professional experience

Work History

Associate

Walmart
04.2023 - Current
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Trained staff on operating procedures and company services.
  • Managed merchandise inventory levels, reducing stock shortages and optimizing product availability for customers.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Created and maintained detailed database to develop promotional sales.
  • Responded proactively and positively to rapid change.
  • Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
  • Updated account information to maintain customer records.

Front End Associate

Pro Stich
10.2021 - 12.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Resolved customer problems and complaints.
  • Completed data entry and filing to keep records updated for easy retrieval.

Education

Diploma - Computer Information Systems

Kwantlen Polytechnic University
Surrey, BC
05.2023

12th - Science

School
04.2020

Skills

  • Product and Service Sales
  • MS Office
  • Customer Engagement
  • Loyalty Program Promotion
  • Loss Prevention
  • Customer Relationship Management (CRM)
  • Issue Resolution
  • Courteous and Professional

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working

Timeline

Associate

Walmart
04.2023 - Current

Front End Associate

Pro Stich
10.2021 - 12.2022

Diploma - Computer Information Systems

Kwantlen Polytechnic University

12th - Science

School
Amandeep Kaur