Amandeep Kaur
Brampton,Canada
Summary
Motivated Assistant general manager with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher
Rai Trucking Dispatch and Freight Broker Specialized
Brampton, Ontario
12.2023 - 01.2024
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Matched bills of lading and reconciled quantities to verify items shipped.
Assistant General Manager
KFC/TACOBELL
Brampton, ON
01.2022 - 09.2023
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Prepared weekly schedules for staff members based on their availability.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
Shift Supervisor
KFC/TACOBELL
Brampton, ON
08.2020 - 12.2021
- Assign employees to work shifts.
- Monitored staff performance to ensure quality standards were met.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
Customer Service Representative
Burger King
Brampton, Ontario
01.2020 - 08.2020
- Consistently providing friendly guest service and heartfelt hospitality.
- Customize food as per the customer's preference.
- Maintaining basic hygiene
- Cash handling
- Administration of drive through window.
Production Team Leader
Metro Logistics
Mississauga, Ontario
09.2018 - 12.2019
- Verify the inbound products are received as per the picklist
- Match the lot code with the item description
- Running working of coders and conveyors and maintaining the standard Quality
- Assisting leadership in identifying and reporting quality alerts to mitigate any quality related issues
- Bridge between the team and the leadership by updating management with team performance and taking team's concern to the management
- Skilled in handling pack manager (Nulogy) to run and audit production lines.
Education
Bachelor of commerce in Business - Banking
Lovely Professional University
Master of Commerce - Finance
Lovely Professional University
Post Graduation Diploma in Business Management -
Lambton College
Skills
- Team Leadership Strength
- Hiring and Recruitment
- Operations Management
- Budget Control
- Financial Reporting
- Customer Retention
- Sales Techniques
Certification
- Startup India Learning Program, Phagwara, Punjab, India, 2014
- Drama club of Lovely professional University to spread awareness on social issues.
- Certificate to computerized accounting system, Phagwara, Punjab, India.
- Safecheck Advanced Food Safety Certification.
- Rai Trucking Dispatch and freight Broker Certification.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Dispatcher
Rai Trucking Dispatch and Freight Broker Specialized
12.2023 - 01.2024
Assistant General Manager
KFC/TACOBELL
01.2022 - 09.2023
Shift Supervisor
KFC/TACOBELL
08.2020 - 12.2021
Customer Service Representative
Burger King
01.2020 - 08.2020
Production Team Leader
Metro Logistics
09.2018 - 12.2019
Bachelor of commerce in Business - Banking
Lovely Professional University
Master of Commerce - Finance
Lovely Professional University
Post Graduation Diploma in Business Management -
Lambton College
- Startup India Learning Program, Phagwara, Punjab, India, 2014
- Drama club of Lovely professional University to spread awareness on social issues.
- Certificate to computerized accounting system, Phagwara, Punjab, India.
- Safecheck Advanced Food Safety Certification.
- Rai Trucking Dispatch and freight Broker Certification.
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